Current jobs related to Os & D Coordinator - Lachine - Day & Ross

  • Quality Specialist

    3 days ago


    Lachine, Canada Day & Ross Full time

    **At Day & Ross, you’ll go far.** Day & Ross is one of Canada’s largest transportation companies, serving top brands across North America. We got our start hauling potatoes in 1950, and now we have a team of more than 8,000 employees, drivers and owner operators. We believe our people are our greatest strength - and we treat them like family. For over a...


  • Lachine, Canada FedEx Freight Canada Full time

    **Job Description**: M-F, 15:00 **POSITION OVERVIEW**: Responsible for leading employees to ensure customer satisfaction by moving all shipments on time and damage free while observing company and regulatory policies and procedures. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES**: 1. Lead, educate and develop company employees 2. Plan daily manpower needs to...


  • Lachine, Canada FedEx Freight Canada Full time

    **Job Description**: 23:00 start **POSITION OVERVIEW**: Responsible for leading employees to ensure customer satisfaction by moving all shipments on time and damage free while observing company and regulatory policies and procedures **ESSENTIAL JOB DUTIES/RESPONSIBILITIES**: 1. Foster safe working environment 2. Lead, educate and develop company...


  • Lachine, Canada FedEx Freight Canada Full time

    **Job Title**: 40028:Operations Supervisor **Job Requisition Number**: RC521819 **Locations**: Quebec, Canada H8T 3P7 **Time Type**: Full Time 23:00 start **POSITION OVERVIEW**: Responsible for leading employees to ensure customer satisfaction by moving all shipments on time and damage free while observing company and regulatory policies and...

  • Dock Team Lead

    7 days ago


    Lachine, Canada Remco Full time

    C'est une excellente occasion de diriger une équipe incroyable d'associés et d'aider le superviseur sur le quai pour assurer l'efficacité des opérations. Le contremaître/chef d'équipe est la personne de référence pour l'équipe associée. Êtes-vous prêt pour votre prochain rôle de leadership? Postuler aujourd'hui! **Devoirs et...


  • Lachine, Canada FedEx Full time

    POSITION OVERVIEWResponsible for leading employees to ensure customer satisfaction by moving all shipments on time and damage free while observing regulatory requirements and company policies and proceduresESSENTIAL JOB DUTIES / RESPONSIBILITIES• Foster a safe working environment • Working with internal stakeholders • Provide overall direction and...


  • Lachine, Canada FedEx Freight Canada Full time

    POSITION OVERVIEW Responsible for leading employees to ensure customer satisfaction by moving all shipments on time and damage free while observing regulatory requirements and company policies and procedures ESSENTIAL JOB DUTIES / RESPONSIBILITIES - Foster a safe working environment - Working with internal stakeholders - Provide overall direction and...

  • Project Coordinator

    2 weeks ago


    Lachine, Canada SKYLINE ENTOURAGE Full time

    Key Responsibilities Gathering information and prepare estimates for sales team Preparing installation & dismantle related estimates and contracts Invoicing clients post sale Submitting internal and external requisitions to obtain services and products (DO/SO) Organization and coordination of installation and dismantle (I & D) services, sometimes turnkey,...

  • Operational Support

    2 weeks ago


    Lachine, Canada Versacold Full time

    VersaCold is a food-first supply chain company with one of North America’s largest cold chain networks. We're dedicated to ensuring the safety, quality and freshness of the food families eat. With 65 years of experience, we collaborate as entrusted partners to maintain cold chain integrity and deliver customized solutions to complex business challenges....

  • Operational Support

    1 week ago


    Lachine, Canada Versacold Full time

    VersaCold is a food-first supply chain company with one of North America’s largest cold chain networks. We're dedicated to ensuring the safety, quality and freshness of the food families eat. With 65 years of experience, we collaborate as entrusted partners to maintain cold chain integrity and deliver customized solutions to complex business challenges....

Os & D Coordinator

3 weeks ago


Lachine, Canada Day & Ross Full time

**At Day & Ross, you’ll go far.**

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has become one of the largest transportation companies in Canada. With more than 8,000 employees, drivers, and owner operators, we’re a major player in cross-border and LTL/TL transportation, offering a diverse portfolio of transport and logistics solutions across North America.

For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies, and we were named a Top Company for Women to Work for in Transportation in 2018 and 2019. Our industry recognition is a testament to the family values we share with our parent company, McCain Foods Limited.

**About the Role**

OS&D Coordinator

Full-time

Lachine, QC

The OS&D Coordinator is responsible for the handling & processing of over/short and damaged shipments, including the investigating of information, maintaining appropriate records, providing instruction to customers on filing a claim, and resolving issues through traces and customer contacts. The focus of this role is to reduce OS&D claims to “Zero”.

**How You’ll Help**:

- Resolution of OS&D (Over, Short or Damaged Freight) within applicable terminal operation.
- Trace shipments as requested by customers, through computer system documentation review.
- Provide information on whereabouts of goods, manifesting for line haul.
- Create tracker ticket, following up with drivers for required information.
- Follow up daily on tickets until they have been closed.
- Perform customer service function, settle problems and inquiries.
- Fulfill document requests, and adjustments/rebills as required.
- Inspect OS&D area twice each day. Maintain in neat organized fashion.
- Maintain two (2) sections, refusals and OWB (freight that has no identification).
- Maintain a daily dock inventory spreadsheet, allowing visibility and management of volume of claims.

**Your Skills and Experience**:

- Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
- Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial.
- Communication skills - advanced
- Computer skills - accuracy, MS products, AS400, web based programs
- Demonstrated customer relationship skills
- Strong conflict resolution skills
- Able to work deadlines in high transactional environment
- Ability to champion business needs in a collaborative manner to colleagues
- Results focused
- Able to work with little supervision
- Bilingual in French and English required

**_As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. _**

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Lachine, QC: reliably commute or plan to relocate before starting work (required)

**Language**:

- French (required)

Work Location: One location