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Pet Shop Manager

2 weeks ago

Verdun, Canada Promotion 2B2C Full time

'''Duties:'''
- Supervise and manage daily operations of the shop
- Ensure excellent customer service and satisfaction
- Oversee inventory management and ordering of supplies
- Train and develop eventual staff members to provide exceptional service
- Maintain a clean and organized shop environment
- Care for the animals, feed them, play with them and clean after them
- Handle customer inquiries, complaints, and issues in a professional manner
- Monitor sales performance and implement strategies to increase revenue
- Achieve sales targets
- Implement and enforce company policies and procedures

'''Requirements:'''
- Strong supervisory skills with the ability to lead and motivate a team
- Proficient in math for cash handling and inventory management
- Excellent phone etiquette and communication skills
- Effective time management and organizational abilities
- Experience with point-of-sale (POS) systems
- Previous experience in team management or retail management preferred
- Ability to develop training programs and provide ongoing coaching to staff members
- Bilingual language skills (if applicable) would be an asset
- Strong customer service orientation with the ability to resolve issues in a professional manner

This is an exciting opportunity for a highly motivated individual who enjoys working in a fast-paced retail environment. As the Shop Manager, you will play a key role in ensuring the smooth operation of the shop, providing excellent customer service, and driving sales. If you have a passion for retail management and possess the required skills, we would love to hear from you.

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00-$100,000.00 per year

**Benefits**:

- Store discount

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend

Supplemental pay types:

- Commission pay
- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- petshop: 1 year (preferred)
- Retail management: 1 year (preferred)

**Language**:

- French (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Verdun, QC H4G 2X2 (required)

Work Location: In person