Student Recruitment Manager

**Acsenda School of Management (ASM)** is a private higher education institution offering degree programs in business, hospitality and management in the province of British Columbia, Canada. With international students from over 50 different countries, ASM is committed to teaching excellence and quality programs that prepare students to work in selected sectors of the global labour market and providing an international perspective on learning and individualized attention to supporting student success.

**Primary Purpose**:
The primary purpose of the role is to support the growth strategies of Acsenda and Arbutus by increasing the volume, quality, and diversity of students in line with targets from the Recruitment Manager’s assigned markets or regions of responsibility. To achieve this, this role works closely with the Registrar and Admissions teams to ensure quality outcomes that meet the recruitment objectives of both schools and is responsible for account management of assigned and new agents to increase agent productivity in recruiting right-fit students for each institution.

**Key Responsibilities of this role include**:

- Maintain and deepen relationships with current EduCo /Acsenda/Arbutus recruitment agents within region(s) of responsibility
- Develop and build the number of active agents and new high-potential agents
- Provide ongoing and consistent agent support through regular communication, training, product information and relevant Acsenda/Arbutus promotions
- Research, analyze and recommend new agency agreements for signing
- Responsibility for pipeline management and conversion of applicants through ongoing support and engagement
- Providing potential students superior customer service reflective of the Student Experience goals of both schools
- Monitor agent and student feedback and report to management to assist product and service development
- Research and provide recommendations for annual regional Recruitment Plans and marketing activities
- Organize participation in agent, government, partner events and Acsenda focused promotional events including seminars, interview sessions and exhibitions where approved in line with business needs
- Attend and represent EduCo/Acsenda/Arbutus at industry networking functions
- Maintain up-to-date knowledge of, and relationships where relevant, with in-market Government organizations including embassies, trade commissions and visa offices
- Research and identify new institutions with potential to pathway into Acsenda/Arbutus for recommendation to campus management
- Initiate and maintain active relationships with partner and pathway institutes
- Gather feedback on market conditions including competitors, industry trends and opportunities for EduCo/Acsenda/Arbutus to inform marketing strategy and to increase recruitment opportunities
- Ensure that the marketing and promotion to prospective international students includes clear, sufficient, and accurate information enabling those students to make informed choices about the services provided and is approved by Campus leadership per the obligations under the EQA requirements and regulatory standards.
- Through ongoing quality assurance reviews with campus leadership, ensure any agent or recruiter engaged in advertising, admissions or recruitment activities on behalf of the institutions make available and communicates current and accurate information regarding the institution’s quality assurance requirements, admission policies, language proficiency requirements, credential assessment, programs and instruction and courses, services, tuition, refund policies, terms, grading and academic standing policies, and operating policies

**Qualifications, Experience & Technical Skills**:

- Relevant Diploma/ Degree in Business or Marketing
- A proven track record of success achieving targets through non-exclusive channel sales (essential)
- Demonstrated successful recruitment experience in education or similar service industry (essential)
- Existing networks of education recruitment agencies and feeder institutions (preferred)
- Highly driven, self-motivated performer with demonstrated capacity to meet and exceed targets
- High level communication and interpersonal skills
- Well-developed ability to initiate and manage business relationships across culture
- Ability to undertake frequent local and international travel if required
- Ability to work remotely and independently and to achieve sales under this modality
- Language abilities suitable for region(s) of responsibility

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Paid time off
- Vision care
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Vancouver, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- International Student Recruitment: 1 yea