Leasing Consultant

Daytime hours Monday to Friday 9-5

**Salary**: $20.00 /hour

40 Hours/week

On Site Parking

Benefits after 90-day probation

**Responsibilities**
- Process payments using POS System
- Perform a daily facility and unit check
- Book reservations/rental leads in customer relationship management (CRM) software
- Leasing of storage units
- Conduct move out inspections
- Ensure all rentable storage units are clean and ready to show to potential clients
- Maintain accurate records for each customer using Site-Link software (training to be provided)
- Provide ongoing assistance to clients in their use of storage spaces
- Deal with customer complaints and escalations
- Manage accounts receivables with Collection Calls
- Weekly and monthly reporting, Quarterly Inventory Counts
- Collect rent and fees
- Assist with the reconciliation of accounts
- Communicate with other Sites/Managers/Associates/Upper Management
- Provide excellent customer service to all clients
- Keep exterior and interior of property clean, safe and presentable
- Remove garbage items left throughout property grounds
- Liaison with maintenance contractors/landscaper
- General office management and administrative duties
- Other duties as assigned

**Skills required**

Must be Fluent in English

Proficient computer skills (MS-Office, keyboarding and internet)

Excellent communication skills in person and on the phone

Well-organized, detail oriented and self-motivated

Demonstrate solid judgement and decision-making skills

Able to work independently with mínimal supervision

Experience with Sitelink an asset but not required

**Salary**: From $41,000.00 per year

**Benefits**:

- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Niagara Falls, ON L2H 3E1: reliably commute or plan to relocate before starting work (required)

**Experience**:

- property management: 1 year (preferred)

Work Location: In person