Customer Sales Representative

1 week ago

Stouffville, Canada Century Mill Lumber Full time

_**Summary**_

Customer Sales Representatives are the public face of our company and are responsible for developing & nurturing excellent relationships with customers on all aspects of lumber & building sales. Customer Sales Reps report directly to General Manager, Chris Black.
- **Duties**_
- Develop and maintain excellent staff relationships and a positive and safe team environment in all aspects of work
- Complete sales by handling cash transactions, using Point of Sale system and Quickbooks accounting software
- Manage customer orders by prioritizing and completing proper paperwork
- Maximize customer engagement by collecting contact info and contacting them directly
- Resolve customer complaints quickly while striving for 100% customer satisfaction
- Communicate with office and yard staff regularly to coordinate shop orders
- Monitor inventory levels, notify General Manager when material needs to be re-ordered
- As with other positions at CML, Sales Associates may at times be assigned other duties as needed to complement the overall team
- **Experience and Qualifications**_
- Prior experience in woodworking and the lumber industry with superior product knowledge is an asset
- Experience with customer relations and sales is an asset
- Experience operating Point of Sale systems and basic computer proficiency is required
- Must have the ability to prioritize tasks, especially during times of peak activity
- Ability to stand, bend, and lift material throughout the work day
- Postsecondary education is an asset

**Job Types**: Full-time, Permanent

Pay: $23.00-$27.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay
- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 2 years (preferred)

Work Location: In person

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