Parts Technician

Parts Technician
- Lawson Sales.

**Location**:Portage la Prairie, Manitoba.

**Job Details**:

- This position is a Full-time**opportunity.
- Must be eligible to work in Canada.
- This is an on-site position.

**Company Overview**:
At Lawson Sales, we take pride in being Manitoba’s trusted equipment dealership, offering sales, service, parts, and rental solutions for agricultural, construction, and landscaping equipment. With decades of expertise and a focus on delivering value to our customers, we are growing and looking for a dedicated Rental Fleet Manager to take our rental operations to the next level.

**Position Overview**:
As the Parts Technician for Lawson Sales, you serve as the primary point of contact for many of our customers. A normal day will have you dealing with walk-in customers & phone inquiries, as well as troubleshooting parts issues on a range of agricultural, turf, and green equipment. You will handle all purchase orders, oversee the inventory levels, and sell retail products. This job requires the ability to work with our inventory software systems and work as part of our Lawson Team.

**Key Responsibilities**:

- Taking a proactive approach to inventory control by assisting and reporting discrepancies.
- Ensuring internal and external customers receive the correct parts promptly.
- Assist in maintaining the retail sales floor and displays to meet or exceed the Dealership’s standards
- Assist in maintaining the cleanliness of the parts department and parts warehouse.
- Record all sales and customer transactions using the company-provided system, tools (Intellidealer), and guidelines.
- Study and stay current on industry and product information.
- Attend training and Parts Department meetings as required.
- Treat Customers with the utmost respect and exert a positive “can-do” attitude.
- Maintain accurate inventory records, including stock levels and part numbers.
- Receive, inspect, and organize incoming shipments of parts and products.
- Quick turnaround of any parts that are on backorder for customers and the shop.
- Monitor stock levels and reorder parts as needed to prevent shortages.
- Assist with picking, packing, and shipping parts orders to the customer and or Shop.
- Promote additional products or accessories to customers when applicable.
- Achieve sales targets and goals set by the parts department or organization.
- Participate in phone & marketing campaigns to promote the growth of parts sales.

**Knowledge, Skills & Abilities**:

- Three years of knowledge in heavy equipment parts, automotive, industrial, or relevant experience.
- Familiarity with parts catalogues and reference materials.
- Basic computer skills for data entry and inventory tracking.
- Excellent communication and interpersonal skills.
- Ability to build rapport with customers and provide exceptional service.
- Precision in identifying and handling parts accurately.
- Ability to multitask and manage inventory efficiently.
- Maintain a clean and orderly work environment.
- The sales-oriented mindset with the ability to upsell products.
- Meeting or exceeding sales targets is a plus.
- Some Overtime work is required during peak seasons.
- Basic warehousing experience.
- Shipping & receiving functions.
- Picking & packing parts shipments.
- Record keeping.

**What we offer**:

- Competitive wages.
- Continuous training and development program.
- Comprehensive benefits package, including health, dental, and vision.
- Registered Retirement Savings Plan matching program.
- Personal Days.
- Paid Vacation.
- A positive, team-oriented work environment with a focus on employee success.

**Ready to Apply?**:
We embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their authentic selves to work. We are committed to supporting our diverse talent, clients, and communities. We do not discriminate against applicants of any status or condition protected by federal, provincial/territorial, or local law.

**About Reesink Canada Holdings**:
Reesink Canada Holdings is a subsidiary of Royal Reesink, a Dutch company that started in 1786 as a blacksmith and has evolved into one of the largest equipment suppliers internationally.Canada is one of the main markets for Royal Reesink. We believe that both the agricultural and construction equipment market have big potential in Canada. That is why a Reesink Canada Holdings was founded as a dedicated entity for all Canadian activities.This provides an excellent match with Royal Reesink’s growth strategy, which is based in part on growth with existing brands in new markets.Royal Reesink has been representing CLAAS for over 65 years in the Netherlands and also represents CLAAS, HORSCH and MACDON in Kazakhstan. There are significant similarities between Western Canadian agriculture and agriculture in Kazakhstan, and therefore synergies can be realised.