Associate Academic Advisor

Staff - Non Union

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Student Management, Level A

Job Title

Associate Academic Advisor

Department

Program Support 4 | Arts Academic Advising

Compensation Range

$5,365.42 - $7,709.92 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

July 23, 2025

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

Jan 31, 2026

This is a full-time term role with an end date of January 31, 2026

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary
The Associate Academic Advisor in Arts Academic Advising Services is responsible for providing advice to transactional academic services to the approximately 14,000 Aboriginal, domestic, and international undergraduate students in four degree programs, four diploma programs and one certificate program.

Organizational Status
The Associate Academic Advisor reports to the Manager, Academic Advising. The incumbent works independently under the supervision of the Manager. The Associate Academic Advisor works closely within the Advising Services Support Team which includes Student Information Support staff and other Associate Academic Advisors. They interact regularly with Arts Academic Advising personnel, faculty and university members, departmental Advisors, student peer advisors, and student personnel elsewhere on campus. They act in a supervisorial role with student peer advisors.

Work Performed

Arts Academic Advising builds holistic relationships with students with the end goal of furthering student development. Given the number of students we serve, we offer two streams of service: transactional and developmental. Associate Academic Advisors work primarily in the transactional realm and provide quick, thorough answers to questions on academic planning. They have responsibility for making decisions related to this information, including but not limited to adjudicating a student's graduation. They also identify students who may benefit from developmental advising and connect them to appropriate services in the office and around campus.

Associate Academic Advisors primary advising duties are to:
Assess student academic records in order to be able to provide individual advice for students regarding academic planning, including admissions to majors and for degree-completion. Associate Academic Advisors teach students to use the tools available for ongoing degree planning. They investigate and resolve any discrepancies or technical difficulties.

Assist students with registration inquiries and course selection to ensure they meet Faculty of Arts degree requirements and selected program prerequisites requirements.

Associate Academic Advisors will provide general advice about academic concession, continuation requirements, transfer credit, and re-admission to the university. They will also provide direct referrals or act as a liaison to Advisors with responsibility in these areas.

Refer students to relevant and appropriate university resources. Associate Academic Advisors maintain current knowledge on where to direct students for questions regarding career advising, health and wellness, finances and post-graduate study options.

Investigate and resolve inquiries from other campus units i.e., Admissions, Enrolment Services, Access and Diversity, Counselling Services and other UBC Faculties and University units.

Associate Academic Advisors will identify students who are experiencing difficulties not normally addressed in transactional advising and proactively put into motion alternative supports, particularly advising appointments with Advisors or referrals to health-care professionals. This may also include engaging the University Early Alert system.

Admit current students to minor programs adjudicated by Arts Advising, such as the Faculty of Arts Commerce minor (annual project).

Prepare reports based on student data for external University reporting, such as immigration reporting.

Associate Academic Advisors are responsible for adjudicating graduation including evaluating the academic record of students with complex programs. They will be tasked with researching a student's record in relation to graduation deficiencies and making recommendations to the appro