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Travel Consultant
2 weeks ago
International tour operator **Adventures Abroad** is hiring
Love travel? Experienced in sales? Why not combine the two by joining a successful travel-industry leader specializing in worldwide tours to over 140 countries? We are seeking a FULL-TIME Sales and Customer Service Consultant who is highly motivated, reliable and enthusiastic. You will be joining a dedicated team of passionate travellers and sales experts.
**What We Are Looking For**:
- A Passionate Traveller who has lived, worked or travelled around the world.
- A Devoted Team Player with the capacity to be self-directed and driven Your team matters to you, and you enjoy partnering with and working alongside passionate individuals who share your values.
- Excellent organizational and communication skills with a dedication to customer service. You have great time management skills and are able to multi-task as you move through different areas of your job—including handling new enquiries, follow ups, and processing documentation. You understand that the relationship with the customer is paramount, and you are committed to an exceptional standard of customer service. You can work under pressure whilst ensuring accuracy.
- Someone who is keen to learn and has an appetite for knowledge. You are excited to keep updated with new product and thrive on continuing to build an intimate knowledge of our product.
- Sales Experience. You have demonstrated experience working in a sales environment and have knowledge of the travel industry.
- Proficiency with MS Office Suite (Word, Outlook, Excel) and comfortable in a web-based environment
**What You Bring To The Table**:
- Previous experience in travel sales preferred and/or experience within the travel industry
- Travel industry education and/or first-hand travel experience
- Ability to work under pressure and maintain excellent accuracy and attention to detail.
**Your Role**:
- Draw on your proven sales performance to convert enquiries into bookings.
- Ensure all bookings are processed with careful attention to detail.
- Develop long-lasting connections with your customers, creating referrals and repeat business.
- Channel your love of travel and your personal experiences abroad to guide and sell our product.
- Help maximize and grow sales, facilitate inbound/outbound sales calls/chats and web enquiries, track and following-up sales leads
- Work collaboratively with fellow team members to ensure smooth client experience
At Adventures Abroad we take pride in developing our team. Even if you don’t tick every box we’d still love to hear from you if your skill set aligns and you’re seeking to grow professionally in a flexible, progressive workplace.
Salary will be competitive base plus commissions + comprehensive health benefits package and travel opportunities.
Enjoy a hybrid office/home plan that ensures a work-life balance. Our office is located in Richmond, BC.
**Benefits**:
- Extended health care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Richmond, BC V6V2W3: reliably commute or plan to relocate before starting work (required)
Work Location: Hybrid remote in Richmond, BC V6V2W3
