Server Assistant

**THE OPPORTUNITY**

Bar Susu is currently searching for an energetic individual to join our growing team as **SERVER ASSISTANT.**

START DATE: Immediately

This position is FULL TIME/PART TIME

Benefits include:

- Extended medical & dental plan for FULL TIME (MIN 32 HRS/WK) employees, available after 90 days probationary period
- Gratuities
- Daily staff meal
- Employee Discount Program
- Employee Recognition Program

OVERVIEW

As a Service Assistant you are essential in guiding our guests’ dining experience through efficient service support to both the floor and bar team.

RESPONSIBILTIES

SERVICE SUPPORT & DELIVERY
- Efficiently deliver and present dishes to guests, ensuring timeliness and accuracy with each course.
- Provide assistance with table maintenance, including clearing dishes and resetting tables to facilitate a seamless dining experience.
- Provide support to the bartender, restocking, polishing, and cleaning, as needed.

MENU KNOWLEDGE & GUEST INTERACTION
- Possess a solid grasp of our food, wine and spirits to enrich guest interactions.
- Share insights and narratives of our dishes and their ingredients, engaging guests in the dining experience.

DINING ROOM EFFICIENCY
- Assist with operations, swiftly clearing tables, managing tableware, and contributing to overall service flow both on the floor and at the bar.
- Ensure the room is well-maintained and ready to receive guests at any moment.

CUTLERY, PLATEWARE & GLASSWARE
- Diligently polish cutlery, dishes and glassware, maintaining a stock of clean and ready-to-use items at all times.

TEAM ENGAGEMENT & CULTURE
- Foster a collaborative and supportive atmosphere, working alongside the service team to enhance efficiency and morale.
- Embrace team dynamics with enthusiasm, assisting colleagues to uphold a harmonious service environment.

STANDARDS & COMPLIANCE
- Adhere to the restaurant’s service standards, policies, and procedures.
- Maintain compliance with health and safety regulations, ensuring guest and staff wellbeing during service.
- Note: This job description is intended to provide a general overview of the responsibilities and tasks associated with this position. Duties and responsibilities may vary based on the specific needs of the organization. Additional duties may be assigned as needed to support the restaurant's operations and objectives._

**QUALIFICATIONS**

Previous restaurant experience is required, preferably minimum one year. A love of food, wine and cocktails and a desire to learn and grow in the hospitality industry is a bonus.
- The ability to work on their feet for the length of the shift, and lift/carry up to 25lbs.
- The ability to work under pressure in a fast-paced and demanding environment, especially during peak hours.
- The ability to learn and understand the restaurants menu and ingredients.
- A keen eye for detail, ensuring that their work meets the highest standards.
- The confidence to adapt quickly and handle unexpected situations.
- Effective communication and listening skills, teamwork skills and the confidence to follow directions efficiently.

Weekend and evening availability is a must.

All applicants must legally be permitted to work in Canada.
- Our goal is to be representative of our community, by fostering an inclusive and diverse environment where every person has an equal opportunity to enjoy a successful career. Hiring decisions are made based on qualifications and operational needs, not influenced by race, colour, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth, unrelated criminal conviction, or any other protected ground. Reasonable accommodation is available for qualified individuals with disabilities, upon request._