Front Counter Attendant

1 week ago

Calgary, Canada Calgary Pickleball Center Full time

**About us**

Calgary Pickleball Center is a small business in Calgary, AB T2E 8T9. We are professional, fun, social, and our goal is to Spread the love of Pickleball and create a lasting community that helps maintain fitness as a lifelong pursuit..

Our work environment includes:

- Regular social events
- Relaxed atmosphere
- Company perks
- Casual work attire
- On-the-job training
- **Court Booking Management**: Effectively manage the court booking system to ensure accurate reservations and efficient court usage.
- **Booking Assistance**: Assist customers in making court reservations, adjusting existing bookings, and answering inquiries about available time slots.
- **Member Interaction**: Interact with members and guests in a friendly and professional manner, addressing their needs, concerns, and questions related to court bookings, lounge services, facility usage, and cleanliness.
- **Payment Processing**: Handle payments for court reservations, membership dues, lounge purchases, proshop items, and other services accurately and securely.
- **Alcohol Service**: Serve alcoholic beverages in accordance with legal regulations and internal policies. Requires possession of a valid ProServe certification.
- **Administrative Tasks**: Perform various administrative duties, including data entry, record-keeping, and updating membership information.
- **Issue Resolution**: Address and resolve any issues or conflicts related to court bookings, lounge services, facility usage, and cleanliness, ensuring a positive experience for all customers.
- **Maintain Cleanliness**: Regularly clean and maintain playing surfaces to ensure a safe and hygienic environment for players. Assist in maintaining the cleanliness and organization of the front counter area, lounge, and lobby.
- **Proshop Sales**: Assist customers in the proshop by providing information about products, processing sales, and maintaining inventory levels.
- **Collaboration**: Coordinate with other team members, including instructors, maintenance staff, and management, to ensure seamless operations and a cohesive customer experience.

**Job Type**: Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 8 - 32 per week

**Benefits**:

- Casual dress
- Company events
- Flexible schedule
- On-site gym
- On-site parking
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Evening shift
- Morning shift

Ability to commute/relocate:

- Calgary, AB T2E 8T9: reliably commute or plan to relocate before starting work (required)

**Language**:

- English (required)

Licence/Certification:

- ProServe (preferred)

Work Location: In person

Application deadline: 2025-02-28
Expected start date: 2025-03-01

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