Bhjob15656 20203 - Manager, Business Relationship

1 week ago

Ottawa, Canada Myticas Consulting Full time

**Manager, Business Relationship Management (BRM)**
**Contract**:12 Months
**Location**:Ottawa Preferred - Hybrid (Adhoc On Site)

The Manager, Business Relationship Management works to develop an integrated view of the business unit, in the context of the enterprise, using repeatable approaches, a cohesive lean/agile framework, and a continuously iterating set of business analysis tools and techniques. The position will provide direct input into the governance cycle for the funding, oversight, and realization of business projects. The incumbent helps to ensure that business and IT projects are aligned to support the achievement of key goals that continuously improve our delivery of client value.

**THE INCUMBENT**:

- Acts as a digital business strategy partner and advisor, creating technology and digital experience roadmaps to support the client's overall business goals and business plan.
- Acts as the main point of contact for the client for all technology requests.
- Documents current state and designs target state operating models, using Lean and user-experience (UX) design principles.
- Manages and prioritizes all requests related to digital experience, automation, and process improvement.
- Works with the BRM Practitioners and Business Analyst to develop business case documents with clearly defined needs and scope and for all priority technology requests.
- Leads feasibility evaluation of technologies and prepares points of views/proof of concepts, in partnership with Information Technology Services (ITS) and other internal and external resources.
- Analyzes work processes, systems, and organizational functions using interviews, observation, data, statistical analysis, and research to determine where and how to generate measurable benefits for the client.
- Maintains knowledge of evolving trends in technology and product/service digital experience and uses this knowledge and expertise to guide clients.
- Manages a team of full-time Business Analysts.

**REQUIREMENTS**:

- A four-year Bachelor's Degree in Business, Computer Science, or a related field or a combination of education and experience
- Business Relationship Management Profession Certification
- ITIL an asset
- Proven team management capability
- At least 6 years of progressive experience in managing, coaching and mentoring personnel as well as managing operating and capital budgets.
- Experience in developing closely aligned and pragmatic IT plans/roadmaps to establish technology as a key enabler of business strategy.
- Broad knowledge of major technologies.
- Experience in post-secondary education is an asset

INDOTT

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