Information Technology Technician

2 weeks ago

Chilliwack, Canada Southern Irrigation Full time

**Job Title**: Information Technology Technician

**Location**:Chilliwack, BC

**Key Result Areas**:

- Southern Irrigation’s IT systems are secure and functioning well so other employees using them can do their tasks effectively

**Job Duties and Responsibilities**:

- Setup and maintain a variety of hardware components on network systems, including PCs, PC peripheral devices, printers, telephones, conferencing, and networking equipment
- Perform installation, configuration, documentation, and distribution of equipment and software to users as required
- Maintain Southern’s network and security systems
- Provide quality training to users on software and equipment
- Take initiative in creating and maintaining an inventory of software and hardware
- Ensure team alignment and achieving deadlines when implementing or upgrading systems
- Gather and advise on information, watch for trends, bring new ideas and approaches and take part in brainstorming with team members on innovations
- Attend year-round training sessions and product knowledge seminars
- Set and complete annual team and individual goals
- Develop and maintain strong relationships with staff company wide, always providing the best in quality, service and value
- Administration of cloud software
- Travel to locations across Canada as needed to implement, upgrade and maintain IT systems, maximum 4 weeks/year

**Competencies**:

- Knowledge of office IT systems including networks, computer hardware, electronics and office equipment
- Proficiency in office software, specifically Microsoft Office 365 Software (Outlook, Teams, Business Central, PowerBI, Azure, SharePoint, etc.)
- Experience in developing and implementing IT for larger businesses is preferred
- Ability to identify areas for improvement and contribute solutions, with ownership thinking
- Creative and innovative thinker and problem solver consistently focused on keeping staff productive and efficient
- Ability to set realistic goals and evaluate results
- Self-driven, results-oriented and decisive with a positive outlook and a clear focus on efficiency
- Work independently, setting and meeting goals
- Excellent time management skills and a team player
- Highly organized with a strong attention to detail and able to work in a fast-paced environment
- Proven ability to develop and maintain relationships at all levels of business
- Effective and professional English verbal and written communication skills
- An A-player who cares about our company, community, colleagues, customers and themselves.
- Shows drive, humility, integrity, reliability and is a team player
- Able to travel across Canada to visit all locations

**Core Values**:

- **Work** ethic; work hard, be punctual, intelligent and efficient
- **Win **as a team; care for your coworkers professionally and personally
- **Wow** our customers; be respectful, intuitive, personal and efficient

As a provider of intelligent water solutions, Southern Irrigation strives to be best in the industry, and in return we provide amazing opportunities for our people.

Southern Irrigation offers impressive employee benefits such as 100% employer-paid health benefits plan, RRSP matching, culture and community events, and opportunities for employee bonuses.

At Southern Irrigation we know our success is based on having all “A” players rowing in the same direction. Our Work (hard), Win (as a team), and Wow (our customers) attitude makes the environment at Southern Irrigation both challenging and fun.

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