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Advisor, Employee

3 weeks ago

Vancouver, Canada Rexall Pharmacy Group ULC Full time

**The Role**:
Advisor, Employee and Labour Relations (Must be based out of British Columbia) - 30% Travel across BC as well as Northern and Central Alberta

At Rexall, we are community difference makers. We are leaders in health and wellness and a talent destination for over 7000+ Rexall team members. Together, we are defining better health through innovation, service, and living the “I2CARE”values. Talk about a dream team

**Job Purpose**:
Support the Employee Relations and Labour Relations, Manager in day-to-day ER/LR activities. The ER/LR Advisor provides guidance to Store Management and is first point of contact for store hourly employees relating to ER/LR matters.

**Principal Responsibilities**:

- Provides advice, counseling and support to division on Employee Relations policies, procedures and programs relating to employment legislation, and the understanding of the collective agreements where applicable.
- Provides recommendations and handles cases involving performance management, corrective actions, terminations, and accommodations.
- Conducts investigations relative to complaints and disciplines; assist with conflict management, and dispute resolution or other employee relations matter.
- Collaborate with all parties to develop a positive working relationship based upon mutual respect, trust and confidence and interact with key partners to resolve employment issues.
- First point of contact for front line employees regarding employee relations inquiries.
- Support benefits administration in issues related to disability management and facilitate return to work protocol and workplace accommodation situations as required.
- Gatekeeper of all grievances and LR concerns for zone; Maintains effective day-to-day labour relations with the unions.
- Responsible for providing timely and accurate advice, guidance and further develop positive labour-management relations.

**Knowledge, skills and experience**:

- 2 to 3 years post-secondary college education preferably in Human Resources and/or Labour Relations and obtained (or working towards) HR Management Certification.
- Thorough understanding of employment laws including the Employment Standards Act and the Ontario Labour Code and sound knowledge of the collective agreements, company policies and programs.
- Able to work independently with mínimal direction while demonstrating the ability to exercise mature judgment, prioritization and organizational skills.
- 3-5 years’ experience as a Human Resources/Labour Relations Coordinator; experience in employee relations in areas such as; performance management, progressive discipline, conflict management, recruitment, disability management, etc.
- Strong digital literacy - proficiency with various word processing, spreadsheets, database, Microsoft office.
- Excellent dispute resolution and negotiation skills. Good interpersonal skills, supportive and grounded.
- Work in a fast-paced work environment that encourages collaboration & adopts change..

**Context and Environment**:
Able to perform in the fast-paced environment, where the attention to detail and ability to work on a number of different assignments at the same time are essential. All aspects of the job require a high degree of confidentiality and accuracy.

**Internal Communications**:

- Rexall Support Centre staff at all levels
- District Leaders and Pharmacy Practice Lead
- Loss Prevention Department
- Store Operations Department
- Store Management teams and store staff

**External Communications**:

- Benefit service providers
- Legal Counsels
- Relevant Human Resources Associations and Regulatory authorities and government agencies

At Rexall, we are better together. We serve our customers, partners, and patients best—we are our best—when everyone brings their true self to work. Our connected, inclusive culture celebrates our lived experiences, backgrounds, expertise, and self-expression to let us win as one team. Leveraging our differences distinguishes us and brings out our best performance**_._**

**Are you #ALLin?