Retail Floor Supervisor

**Why The Latest Scoop (TLS)**

Founded in 2004, TLS is a Vancouver-based female owned company. We are a lifestyle concept store with a curated a unique mix of product: fashion, furniture, home decor, accessories, footwear, stationery, and gift. Our stores are beautiful, textural, layered, and dimensional, and represent a truly unique lifestyle shopping experience. With a cult following and ever-increasing popularity, we continue to expand and open new stores across Canada.

**Floor Supervisor (FS) Who are you?**

A likeminded individual with a VIBRANT COLORFUL PERSONALITY You love to come to work and smile and laugh and have a good time. Your glass is always half full and you are not stopped by the mountain in your path. You genuinely love connecting with people and are not shy to strike a conversation or strike a pose Love clothes and have a true passion for making people love themselves and embrace their individuality Floor Supervisors work closely with the leadership team to drive the common goal of maximizing sales by creating world-class experiences for our clients and employees.

**Our Culture**

Our sales culture lives through our Purpose, Core Values and Guiding Principles. Our industry recognized Scoop Training Academy, offered to all our employees, will give you the tools to deliver the customer experience that has come to be expected. We reward you for having an amazing time creating experiences that our clients will remember and continue to come back for

**You’ll make a serious impact through TLS “Values”**

GIVE A DAMN - PUTTING PASSION INTO YOUR LIFE AND WORK TO DRIVE RESULTS
- Drive Key Performance Indicators (KPI) results for your Store through the performance of yourself and by leading and coaching others.
- Achieve consistency and cohesive brand image by living our values and droving our principals.
- Dress as if you going to a fashion show and do it again tomorrow.

GO TEAM SCOOP - WE WORK AS A TEAM IN ALL OUR TASKS
- You are apart of “TEAM SCOOP” this means you support your teammates and do your best to help others learn.
- Feedback is good and constructive don’t shy away from giving it.
- Be opened minded and approach all tasks with a can-do attitude.
- Responsible for ensuring, hiring, training of all staff.

BE GENUINE - COMMUNICATION IS ESSENTIAL IN HUMAN CONNECTION
- Be Genuine in all you do and help your customer from your heart. We want our clients to be amazed by your genuine honest approach to styling them
- Encourage others to be genuine.
- Committed to creating TLS company culture within the store and imparting onto employees.

EMBRACE INDIVIDUALITY - WE ARE NOT COOKIE- CUTTER ANYTHING
- Nail the delicate balance between sales and service.
- Foster a culture dedicated to delivering world-class client experiences.
- Ensure that the store environment is inspiring, and our product is easily accessible.
- Champion the operational systems that allow our stores to function effectively.

RADIATE ENERGY - WE TAKE ON TASKS WITH ENTHUSIASM AND INTENT
- Be YOU Fun outgoing and beautiful as you are
- You are enthused by your customers experience and when your store(s) doors open your intent is to create amazing customer experiences.

**Guiding Principals**
- We believe that exceptional leadership drives exceptional results.
- We believe that a company based on customer loyalty is a successful one.
- We will promote the financial success of each store as well as the company.
- Create a welcoming environment where our team can achieve both personal and career goals.
- We will show honesty, care and integrity to everyone who interacts with our company.
- We will ensure all our policies are ethical and fair to our team and customers.

**Requirements**:

- VIBRANT COLORFUL PERSONALITY
- Trend Setter, Natural born leader, People Obsessed.
- Solutions Orientated mindset.
- Proficient with POS system. TLS policies & procedures
- Understands TLS sales targets, goals, and expectations
- Restock products as they sell
- Comply with inventory control procedures
- Team up with co-workers to ensure proper customer service
- Build trusting relations with customers

**Scoop Benefits**
- Flexible work Schedules
- Growth Opportunities
- Training to develop your career in retail
- Performance recognition
- Personal sales are rewarded with free clothing
- Achieving store sales targets is rewarded with Scoop Bucks redeemable to free merchandise.
- Healthy Staff discounts

**Job Types**: Full-time, Part-time

**Benefits**:

- Casual dress
- Extended health care
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Holidays
- Weekend availability

Work Location: In person