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Customer Service and Sales Representative

2 weeks ago

Saint John, Canada SinglePoint Group International Full time

This role is **COMPLETELY REMOTE**. Train from home and work from home. We offer **PAID TRAINING,** and a **COMPETITIVE SALARY**.

Compensation: competitive hourly wage and eligible for bonuses and full commission

Starting wage

**$14.00**

After 90 days

**$14.50** (+$0.50)

After 1 year

**$15.00** (+$0.50)

We have permanent **full-time opportunities** and the schedule we are currently hiring for is 5 days a week with a rotational schedule between the business operating hours of:
Monday to Sunday: 9am to 11pm ADT

**Responsibilities**
- Assist customers who are inquiring about new products and services
- Assist with customer related billing solutions in an engaging and professional manner
- Document customer accounts accurately
- Marketing new products to existing customers
- Resolve customer account discrepancies
- Respect and uphold privacy and protection of customer information
- Meet and exceed individual targets and performance expectations with the opportunity to earned additional compensation

**Qualifications**
- Must bring your own device. The device must:

- Support Windows 10 (1803 or higher)
- Have at least 8GB of RAM (memory)
- Have at least 500BM of free space (storage/HDD)
- Minimum internet speed at least 10mbps
- 21 inch computer monitor
- Ability to work flexible shifts
- Strong organizational and active listening skills to determine appropriate course of action
- Strong attention to detail with excellent written and verbal communication skills
- Strong computer and data entry skills
- Experience working in customer service. Experience in accounts receivable or contact center experience is an asset
- Ability to multitask in a fast-paced environment
- Sales experience is an asset

**Perks**
- Never come into the Office - train and work from home within New Brunswick
- Monthly contests with cash and prizes awarded
- Benefits/Health Care Spending Account
- Fun and Engaging Work Culture
- Perkopolis Discount Program including store discounts, rental discounts, ticket discounts, travel discounts and more
- Career and Leadership Development - we are looking for top talent individuals that can grow with us
- In depth training at the start of employment with continuous development and ongoing training throughout
- Rotational work schedule

Thank you for your interest, however only individuals qualifying for this role will be contacted for an interview.

**Join a winning team today**
- We are an equal opportunity employer. Accommodations are available upon request at any point in the selection process._#2_