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Customer Service Representative

2 weeks ago

Saint John, Canada The Shaw Group Full time

Shaw Brick is a locally owned and operated company for over 160 years. It’s a community of people who are passionate about their work and creating a positive environment.

**What you'll be doing**:

- Assisting customers by creating sales orders, providing quotes and answering questions. Both in person and over the phone
- Achieving team performance goals in sales
- Assisting in shipping and receiving, order picking, and scheduling as needed.
- Identifying customers’ needs, suggesting the right solutions/products, and ensuring each customer is taken care of.
- Any other tasks deemed appropriate to the position.

**What we like to see**:

- Great communication skills in person and on the telephone.
- Someone with drive and ambition.
- Available to work occasional Saturdays during the summer season.
- Open to helping and working with your team members in the Warehouse and other Shaw Brick locations, as required.
- Knowledge of Microsoft office and excel.
- Experience in a retail background or a Warehouse Customer Service background.
- Ability to lift and carry 50 lbs.
- Bilingualism will be considered an asset

**What you can expect**:

- A great place to work - make a difference while working with a supportive team of performance and customer-driven individuals
- Comprehensive on-the-job training
- Predictable business hours so you can plan your evenings and Sundays
- A competitive wage and opportunities for growth and advancement

**For more information on The Shaw Group of Companies please visit our**

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift