Engagement Manager

6 days ago

Toronto, Canada Adobe Full time

Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours
About the Role
Key Responsibilities
Operational Excellence & Team Support
Develop and manage operational processes that support the team’s day-to-day activities, ensuring smooth execution of workstreams.
Own budget management, resource planning, and vendor coordination in support of events, campaigns, and field enablement.
Drive the creation and management of enablement calendars, speaker and event schedules, and key deliverables across the team.
Strategic Planning & Alignment
Partner with the AI Evangelist and DX leadership to support annual and quarterly business planning, setting clear goals and tracking progress.
Ensure alignment between evangelism efforts and broader Adobe DX strategy, sales objectives, and go-to-market priorities.
Act as a liaison between the evangelism team and cross-functional stakeholders to keep initiatives on track.
Data, Insights & Reporting
Define and manage success metrics to evaluate the impact of the teams AI and FDE activities on sales and customer engagement.
Create regular reports and dashboards to communicate progress, learnings, and opportunities to leadership.
Leverage data to recommend improvements to programs and processes.

**Qualifications**:
7+ years of experience in business operations, program management, or related roles within enterprise software, marketing, or technology.
Strong organizational and project management skills, with the ability to manage multiple priorities under tight timelines.
Experience working in cross-functional environments and partnering with marketing, sales, product, and events teams.
Excellent communication skills and ability to influence at multiple levels of the organization.
Analytical and data-driven mindset, with experience building metrics, dashboards, and reports.
Familiarity with enterprise AI, digital experience, or marketing technology a plus.
Proactive, resourceful, and able to thrive in a fast-paced, evolving environment.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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