Engagement Manager

2 weeks ago

Toronto, Canada Emonics LLC Full time

Role and Responsibilities
- Addressing all client requests and concerns
- Building relationships and collaborating with clients
- Managing the engagement strategy
- Tracking and managing all engagement metrics
- Managing and monitoring the engagement budget
- Providing regular Strategize, Design & Deliver a sustainable employee engagement plan with the goal to enhance fun quotient at work
- Have brainstorming sessions with Business Line Heads and HR
- Develop a list of employee engagement activities
- Roll out a quarterly calendar with all engagement plans
- Planning and executing offsite, town hall, celebrations and fun engaging activities:

- Be an active influencer
- promote or drive new challenges or initiatives to engage people
- create awareness among employees to accept the new change in work environment
- collaborate with other partners to drive new initiatives reporting on the engagement performance

Please list 5 mandatory “MUST HAVE” skills and experience for this requirement. Please include skills related to technical as well as domain and non-technical skills and experience as applicable to the position.
- 10+ years relevant experience.
- Strategic/Critical Thinking—Systematically solves problems and hypothesizes possible client pain points, expectations, and implicit needs; brainstorms with team members to devise solutions to solve complex client challenges
- Communication—Tailors communication to the client’s needs with authority; effectively delivers presentations and has strong verbal and written communication skills
- Interpersonal Influence—Uses rational and emotional drivers that would appeal to clients to comfortably drive conversations to elements of value for both parties
- Networking—Identifies the right client stakeholders and builds connections quickly to drive consensus for design wins; works cooperatively with a wide range of internal stakeholders for success
- Ownership—Goes out of his or her way to complete a task and has relentless drive to achieve results; is independent and self-directed, and takes initiative
- Workflow Management—Sets clear, realistic, and time-bound objectives that align to business growth.
- Strong communication and analytical skills

**Job Types**: Full-time, Permanent

**Salary**: $70,000.00-$110,000.00 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Finance Domain: 1 year (preferred)
- Banking Domain: 1 year (preferred)
- Insurance Domain: 1 year (preferred)
- Vendor management: 1 year (preferred)

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