Bilingual Lead Generation Representative

Canon has been at the forefront of digital imaging solutions for more than 80 years. We’ve established a diverse culture that’s made us a respected and successful industry leader. Canon’s corporate philosophy is Kyosei: all people, regardless of race, religion, or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada’s best employers for diversity.

Each year, we demonstrate our ongoing commitment to environmental sustainability by participating in programs that support this philosophy and our Environmental Charter. Since 2019, Canon Canada has been named one of Canada’s Greenest Employers, an award that recognizes employers leading the way in creating a culture of environmental awareness

We’ve adopted to the new world of work by introducing various workstyles to compliment our philosophy of belonging. We have high expectations of ourselves - and of you. We expect you to be self-motivated and driven and to contribute from Day 1. We want your career with us to be a journey, and we provide the tools to help you succeed and have a valuable role in Canon’s story.

We offer **comprehensive health and wellness benefits, learning and development opportunities, recognition programs, and other perks**.

Come and join our team and reap the rewards as we work to take Canon to the next level

**Bilingual Lead Generation Representative - Hybrid**
- Do you enjoy prospecting?
- Does generating new business from existing customers excite you?
- Are you good at building relationships with new/existing customers while uncovering business needs?
- Can you nurture qualified sales leads?

As the Bilingual Lead Generation Representative, you will be supporting our outside sales representatives by developing, qualifying leads and booking appointments. Your persuasive abilities and creative methods will uncover potential new customers by gathering data, identifying future sales opportunities and confirming interest with existing clients.

**Key Responsibilities**
- Pro-actively contact all prospects and identify qualified leads; acquire information regarding clients’ needs and satisfaction, lead nurturing, and customer info regarding expired equipment/buy-out requests
- Screen inbound leads using Marketing Automation software from sources such as website and landing page forms (Canon.ca), and direct phone calls
- Qualify leads and set up appointments for appropriate Outside Sales Representatives and follow-up on actions with sales and service
- Manage prospect lists and generate quality leads by scheduling product demonstrations and invitations to special events
- Update CRM (Salesforce) customer data and record information from new leads and prospects
- Achieve monthly quotas for closed business and Sales Qualified Leads in Salesforce

**To Succeed, You Will Need**:

- Experience in High-volume prospective customer calling, appointment setting, lead generation, and nurturing customer success
- A high level of professionalism to understand customer issues and identify an appropriate resolution or response
- Strong project and process management skills to develop and continuously improve call scripts and take customer notes
- CRM and technical skills to enter data notes and lookup client information in Salesforce or other databases

**Why Join?**

**HYBRID WORK**

**BENEFITS**
- Comprehensive health coverage plan that includes medical, dental, and vision
- Life insurance, disability, and wellness programs
- Vacation, Paid Personal Time, and Sick days
- Matching RRSP contribution & Profit-Sharing Program
- Tuition Assistance Program for professional continuing education
- Discounts on Canon products, retailers, memberships, and more

**EMPLOYEE PERKS**
- Free coffee and snacks
- Employee referral program
- Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
- Community involvement

**COVID-19 SAFETY PRECAUTIONS**
- Canon is committed to the health and safety of our employees, customers and communities.

Join our team and reap the rewards as we work to take Canon to the next level

Since 1973, Canon Canada has been the leading provider of consumer, business, and professional digital imaging innovation. Headquartered in Brampton, Ontario, with additional offices across the country, we are committed to the highest level of customer satisfaction and loyalty and provide 100% Canadian-based service and support for every product we distribute.

To learn more about Canon, visit careers.canon.ca