IT Technical Business Analyst

Posted: September 5, 2024

Closing Date: September 19, 2024

Position Type: Permanent

Union: CUPE

The IT Technical Business Analyst will be responsible for providing Technical Business Analysis support for the Enterprise IT Project Management Office (EPMO). The EPMO supports the IT Executive Committee (ITEC) in the planning and governance of IT Portfolios delivered across ENMAX Power, Energy and Corporate business units. It is critical this position has the right skill set and knowledge from both a Business and Technical perspective to complete expected deliverables across the business units.

This role is responsible for both strategic and tactical level work collaborating with the business and technology teams to produce detailed business cases and helping to assess the correct selection of process given the strategic fit utilizing a methodology for project prioritization. Additionally, tactical deliverables related to the execution of specific projects in the portfolio will also be included within the expected work to be performed. The IT Technical Business Analyst will have the level of experience and expertise required to engage in Business Analysis best practices development initiatives and will provide thoughtful leadership and familiarity with proven solutions that support business and technical objectives.

Major Responsibilities:
- Strategic, Project Portfolio Specific:
- Provide governance of business case writing processes, ensuring they are followed and completed to the IT EPMO standard.-
- Provide support and guidance to contract business analysts, ensuring effective onboarding and quality deliverables through defined best practices.-
- Establish and maintain influential relationships with team members both internal to the EPMO and external, including technical staff and Business contacts.-
- Project Specific:
- Lead and facilitate workshops for eliciting, analysis, and documentation of business and functional requirements from various stakeholders-
- Listen, translate, simplify (or detail out) and communicate business requirements to capture buy-in from all stakeholders.-
- Research, develop and prioritize technical requirements translated from business requirements, work with Technical Analysts, Solution Architects, and technical development teams to ensure that they are accurately reflected in solution design and deliverables.-
- Produce and maintain business process flow and system data flow map-
- Lead and facilitate workshops for stakeholder analysis, support and execution of testing strategies, user acceptance testing, as well as training and communication plans-
- Support or act as Test Lead and ensure test strategies, test cases and test scenarios are comprehensive and validate the solution based on the captured requirements.-
- Conduct business process modeling and generate applicable scenarios for the technology functionality testing team.-
- Work with training team to document system scenarios and identify roles impacted to help develop a transition to operations (TTO) and change management plans. Education Required:
- Undergraduate degree in information systems, computer science, financial management or equivalent- Accredited Business Analysis certification (IIBA accredited)

Qualifications & Experience:
- Minimum of 10 years working experience in information technology and business analysis- Minimum of 5 years working experience in technical business analysis and full systems development- Demonstrated knowledge and ability in the analysis of business and functional requirements and best practices.-
- Good understanding of organizational strategy, project strategic alignment, and project backlog prioritization-
- Strong facilitation and presentation skills, with the ability to present material to various audiences.- Must have a solid working knowledge of Business Intelligence concepts (e.g. reporting, querying software, OLAP, spreadsheets, dashboards, and data mining)- Demonstrated ability to effectively facilitate meetings, brainstorming sessions and consensus building activities- Basic Knowledge of implementation and configuration of enterprise systems such as CRM, or ERP- Experience delivering or working in Agile projects

Competencies:
- Team player with strong listening, verbal and written communication skills-
- Ability to effectively influence and lead multiple levels of an organization through functional boundaries.- Strong organizational and time management skills to effectively manage competing demands from various stakeholders with tight timelines-
- Prioritize and lead multiple initiatives in parallel and act as a change agent- Analyze, facilitate, model and organize information to reconcile conflicts, elicit and communicate requirements, and distinguish solution ideas from business needs

Did we mention the ENMAX Advantage?

We offer competitive compensation including a comprehensive flexible benefits program, non-downtown location that includes great building ameni