Electronics Repair Technician

**Job Summary for Electronics Repair Technician & Warehouse Associate**

HBC-radiomatic is recognized as a leading global manufacturer of industrial radio remote control solutions for the materials handling and specialized machinery industries. As part of the next evolution of growth for HBC-radiomatic we are launching a new company in Canada to focus on this strategic and growing market. As a result, we are seeking a talented Service Technician to join our dedicated team in the Greater Toronto Area.

**Responsibilities and Duties**

The successful Repair Technician will need to diagnose, troubleshoot, service, repair, modify and configure HBC-radiomatic industrial radio remote control systems in a dedicated repair facility. You will be responsible for working with customers directly to diagnose any necessary repairs or modifications and for completing those repairs to HBC-radiomatic’s stringent quality standards.

There will a requirement to manage all aspects of the after-sales repair process including any associated administrative and support activities, inventory control, customer communication and documentation.

**Additional responsibilities will include**:

- Work in an efficient manner and plan the effective completion of repair or modification orders in accordance with targeted schedules and customer requirements.
- Provide remote troubleshooting support and technical guidance to customers and operators.
- Test and evaluate radio systems for proper operation and to quality standards using tools such as frequency counters, spectrum analyzers and multi-meters.
- Ensure the accurate and timely update to documentation of HBC-radiomatic systems.
- Maintain adequate inventory levels at associated service cells/islands.
- Participate in continual quality improvement and contribute improvement ideas and suggestions.
- Be able to meet training requirements and maintain current knowledge of relevant procedures and organizational policies.
- Adhere to all applicable regulations, policies, and procedures for health, safety, and environmental compliance.
- Consistently demonstrate a positive approach, team-player mindset, and an entrepreneurial spirit.
- Process incoming stock deliveries and radio repairs (RMA’s)
- Prepare orders by processing requests, picking materials, packing boxes and organizing for shipment
- Ensure all incoming and outgoing orders are filled accurately
- Enter data in inventory and logistics software programs
- Provide quality service by following organization standards
- Stock inventory and assist with management of inventory levels
- Preserve safe and clean work environment by keeping shelves, shipping area, and workstations neat
- Promote clean shipping supply area by complying with procedures, rules, and regulations
- Exceptional organizational and time-management skills
- Consistently demonstrate a positive approach, team-player mindset, and an entrepreneurial spirit
- Support with Startup tasks as required

**Qualifications and Skills: Must be authorized to work in the United States.**
- 2-year degree in electrical or electronics principles from an accredited college, university or technical school (preferred).
- 1-2 years’ experience building and/or repairing electronic or mechanical devices in an industrial manufacturing environment.
- Excellent communication and interpersonal skills.
- Proven organizational and time management skills with the ability to multi-task and prioritize.
- Excellent attendance and punctuality.
- Computer skills and familiarity with ERP and quality management systems.
- Able to use schematics, mechanical drawings and work instructions (after training).
- High attention to detail and able to work to strict quality standards.
- Experience with Radio Frequency communications (preferred).
- Previous experience in industrial warehouse environment (preferred)
- Previous experience with inventory management systems is a benefit
- Equipment maintenance experience a benefit
- Highly dependable

**Benefits**

HBC-radiomatic offers an excellent compensation and benefits package including vision, dental, drug, and extended health plans. In addition, all full-time employees are offered long-term disability and critical illness insurance, a retirement savings plan with company match. Education reimbursement plan available for approved programs from accredited institutions.

**Job Types**: Full-time, Permanent

Pay: $22.00-$26.00 per hour

Expected hours: 40 - 50 per week

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Overtime

**Experience**:

- electronics repair: 2 years (required)

Work Location: In person

Application deadline: 2025-01-22
Expected start date: 2025-02-03