Park Operations Technician

**Park Operations Technician - Pinehurst Conservation Area**

**Temporary Bargaining Unit Position**

Grand River Conservation Authority (GRCA) has an international reputation for excellence in managing the natural resources of the largest inland river system in southern Ontario. Encompassing approximately 6,800 square kilometres, the Grand River watershed has a population of almost one million people in 38 municipalities and two First Nations. Designated as a Canadian Heritage River, the Grand River and its major tributaries boast many outstanding human heritage features and excellent recreational opportunities. The GRCA is committed to environmental protection by delivering services that ensure the well-being of the environment and its inhabitants.

**General Accountabilities**

The Park Operations Technician is responsible to perform a variety of maintenance, security and gate duties, as well as dam, nature centre or pool duties as applicable, and to assist in the day to day operation of the park.

**Specific Accountabilities**

1.Participate in the maintenance and development of the Conservation Area and relatedlands, equipment and structures (dams, nature centres, etc).

2.Coordinate the work of students, primarily in the summer; and help provide training andongoing instruction on machinery, equipment and other safe work procedures.

3.Enforce Conservation Authority policies and regulations at Conservation Area and satelliteareas, as applicable.

4.Assist in all areas throughout the park as needed e.g., gatehouse admissions, security, etc.

5.Perform routine maintenance on equipment, other maintenance tasks throughout the parkand basic carpentry and plumbing work.

6.Provide customer service to patrons by answering questions, responding to issues, etc.

7.Provide administrative support to the Superintendent as assigned.

**Technical Accountabilities**

1.Completion of a college diploma program or equivalent and at least two complete seasonsof relevant work experience in a Conservation Area or park.

2.Knowledge of and experience operating and performing basic maintenance on a variety ofmedium and small equipment.

3.Basic carpentry and plumbing skills.

4.Working knowledge of the following legislation for enforcement and public inquiries: Fishand Wildlife Conservation Act Conservation Authorities Act, Occupational Health and SafetyAct, Highway Traffic Act, WHMIS, Small Vessels Act, Liquor Licence and Control Act,Trespass to Property Act, Water Resources Act, Off-road Vehicles Act.

5.Demonstrated interpersonal and communication skills.

7. Valid current certification in Standard First Aid and CPR.

8. Valid Driver's Licence

9. Small Drinking Water System Operator Certificate and/or Wastewater Treatment Operator License is considered an asset.

10. P.O.A. designation is preferred

11. Able to work outdoors in all weather conditions

**Competencies and Abilities**

**Professional Judgement**

Sound judgment and discretion in dealing with confidential information. Sound judgment resulting in fair, efficient and effective decision making, bringing clarity and resolution to complex and ambiguous situations. Ability to carry out skillful negotiations and interest-based conflict resolution. Managing emergencies decisively and effectively striving for mínimal cost and disruption to individuals and operations. Recognize when to escalate appropriate situations. to the next higher level of expertise

**Integrity/Ethics**

The willingness to hold oneself accountable for acting in ways that are consistent with stated values, principles and professional standards. Maintaining impartiality, objectivity and fairness when dealing with employees, consultants, contractors, stakeholders and other agencies. Maintains a calm and professional attitude in the face of change, stressful situations and challenges. A high level of personal and professional excellence including the ability to align personal and organizational values.

**Goal/Action Oriented**

Does not shy away from challenges and seldom gives up, especially in the face of resistance, setbacks or change. Seizes opportunities; takes initiative and is self-motivated. Organizes work, plans activities and sets priorities in a manner that meets competing needs and timely resolution of matters. Maintains high level of productivity and self-direction. Effective problem solving, collaboration, negotiation and facilitation skills

**Team Work**

Interacts with people respectfully and effectively as part of a team. Able and willing to share and receive information. Exceptional communications skills are required for working with internal teams to achieve mutually beneficial outcomes and to provide support to other programs within GRCA.

**Customer Focus**

Dedicated to meeting the expectations and requirements of internal and external customers. Develops and maintains effective relationships and ensures good communications with other staff, external stakeholders, contracto