Sales Representative

2 weeks ago

Toronto, Canada Maple Tattoo Supply Inc. Full time

**Full Job Description**

**Maple Tattoo Supply - Toronto**

At Maple Tattoo Supply, we’re dedicated to elevating the tattoo experience through quality products, knowledgeable service, and a creative, community-minded culture. As a **Sales Representative (Key Holder)**, you will play a key role in supporting daily store operations, independently managing the store flow, and ensuring customers receive outstanding service. You will report directly to the Store Supervisor. **Training will be provided for all store procedures.**

**What You’ll Be Doing**

Do you enjoy helping others, taking initiative, and solving problems? In this role, you’ll be the face of our store—answering questions, offering product guidance, processing transactions, and ensuring a smooth, positive experience for every customer.

**Key Responsibilities**
- Greet walk-in customers and assist with product questions and purchases
- Recommend products based on customer needs and industry knowledge
- Work independently to open and close the store as a Key Holder
- Secure and maintain store standards during your shift
- Prepare and submit cash and inventory reports to the Supervisor
- Conduct weekly inventory counts and maintain accurate stock levels
- Assist with receiving, organizing, and labeling incoming inventory
- Maintain a clean, professional, and organized store environment
- Process all cash, debit, and credit transactions accurately
- Troubleshoot customer concerns and provide product solutions
- Identify upselling opportunities and promote new or featured items
- Stay familiar with new products, trends, and promotions

**What We Expect**
- Minimum 6 months of customer service experience (required)
- 1+ year of sales experience (preferred)
- **Supervising or key holder experience is an asset**:

- Tattoo supply or beauty industry experience (asset)
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Detail-oriented, organized, and reliable
- Comfortable using POS systems and basic computer software
- Able to work independently and take responsibility as a Key Holder
- Positive attitude and a collaborative mindset
- Be on-call for our North York location

**What You Can Expect**
- **$20/hour | 2 - 3 days / week.**:

- Supportive leadership and an encouraging team environment
- Ongoing training to build industry knowledge and product expertise
- Opportunities for growth within a fast-growing Canadian company
- A diverse, inclusive, and community-focused workplace

**About Maple Tattoo Supply**

Founded in 2018, Maple Tattoo Supply is an industry-leading manufacturer and retailer of premium tattoo products. Located in Toronto, we support artists across Canada and beyond with trusted tools, exceptional service, and a passion for helping creatives thrive.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Discounted or free food
- On-site parking

**Experience**:

- sales: 1 year (preferred)

**Job Type**: Part-time

Pay: From $20.00 per hour

Expected hours: No more than 20 per week

Work Location: In person

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