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Travel Advisor

2 weeks ago

Baied'urfe, Canada Fédération des coopératives du Nouveau-Québec Full time

**Travel Advisor (Corporate)**:
Emploi - Permanent Full-time - **Agent/Clerk - travel**

Filiale: Voyages FCNQ Inc. -Baie-D'Urfe Quebec H9X 3R8

**As soon as possible**Schedule: Monday to Friday (35h)

**Description:
**Under the supervision of the supervisor, you will be responsible for informing and advising customers on flights, hotel reservations and car rentals in order to sell travel services that meet their needs and expectations.

**Responsibilities**:

- Act as a travel consultant for the commercial section;
- Responsible for the operations of our corporate clients;
- Advise customers on the choice of itineraries as well as the other products offered;
- Inform customers about the terms of the trip such as: information on reservation and cancellation policies;
- Make reservations in the computerized electronic ticketing system;
- Plan itineraries for individuals and groups ;
- Make transportation and accommodation reservations;
- Confirm reservations and issue itineraries and electronic tickets;
- Assist the supervisor with ticket invoicing as well as in researching reimbursement records, depending on needs and circumstances;
- Participate in the Transat group trainings;
- Participate in the presentations of the various service providers in order to keep up to date on the novelties;
- Perform the weekly filing of files and annual classification of files for the archives;
- Any other related tasks requested by the immediate supervisor.

**Requirements**:

- Have a minimum of two (2) years of experience as a corporate travel consultant;
- Have traveled and possess a good general knowledge, including knowledge of history and geography, are important assets;
- Be certified by the Canadian Institute of Travel Counselors;
- Customer service and sales skills;
- Professional attitudes and behaviour (skills for teamwork, autonomy, dynamism, interpersonal skills, honesty, versatility, sense of initiative, sense of organization, etc.);
- Have a minimum of two (2) years of experience as a corporate travel consultant;
- Have traveled and possess a good general knowledge, including knowledge of history and geography, are important assets;
- Be certified by the Canadian Institute of Travel Counselors;
- Customer service and sales skills;
- Professional attitudes and behaviour (skills for teamwork, autonomy, dynamism, interpersonal skills, honesty, versatility, sense of initiative, sense of organization, etc.);