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User Support Technician

2 days ago


Brampton, Canada SOFT-TOUCH TECHNOLOGIES INC. Full time

Education: College/CEGEP
- Experience: Experience an asset
- or equivalent experience
- ** Tasks**:

- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Perform Web-server backup and recovery operations
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week