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Patient Care Coordinator

2 weeks ago

ChathamKent, Canada LightHouse Dental Full time

**Join Our Team at LightHouse Dental in Chatham, Ontario**

LightHouse Dental is excited to welcome talented individuals to our growing team of dental professionals. We are currently hiring a **Dental Receptionist and Patient Care Coordinator** to join our vibrant and family-oriented practice. This role offers an excellent opportunity to thrive in a positive, supportive environment with a team dedicated to delivering outstanding care and service.

**About the Role**:
**Key Responsibilities**:

- Deliver a welcoming, positive experience for patients from arrival to departure.
- Maximize appointment schedules by minimizing gaps and ensuring an efficient workflow.
- Professionally manage patient calls and inquiries, including scheduling, confirming, and modifying appointments.
- Address patient concerns and proactively reduce cancellations by encouraging patients to maintain their appointments.
- Handle patient billing, process payments, and manage insurance claims and fee inquiries.
- Maintain an accurate and organized patient database, including managing the recall system.
- Prepare and process referral letters and other patient correspondence promptly.
- Organize and file patient records and charts with precision and care.

**Why Join LightHouse Dental?**

At LightHouse Dental, we believe in fostering a supportive work environment where your skills and dedication are valued. If you're looking for a fulfilling career with opportunities for growth and development, we would love to hear from you.

Pay: $25.00-$30.00 per hour

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- On-site parking
- Paid time off
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Application question(s):

- Dental office Experience?

Work Location: In person

Expected start date: 2024-11-21