Interim Assistant Store Manager

Work Location

ACE Liquor Discounter Heritage Links

About ACE Liquor
ACE Liquor is a great place to work, with a friendly atmosphere. We provide our Customers with vast selection of specialty liquors, beers and wines Each person at ACE plays an important role in our Company′s success. We promote a team atmosphere that is busy and challenging, but always aims to be co-operative and fun. When you choose to work at ACE Liquor you can be sure you will be treated with the respect and support you need to be a success.

About The Role
We are currently looking for a friendly, outgoing, and customer service-driven individual to join our team as a Full Time Assistant Manager at our Ace Liquor Heritage Links store in Edmonton.

Primary Purpose of Job
Provide leadership and direction of a multimillion-dollar business unit in partnership with Store Manager, with a focus on delivering an exceptional customer experience. Train and develop team members while establishing a strong sales culture with accountability for operational excellence and achievement of financial and regulatory standards.

Essential Business Functions, Responsibilities and Accountabilities

People Management Skills
- Create a work culture that makes your store an inviting place to work
- Be a role model who coaches, mentors, and inspires team members
- Delegate tasks to team members and set priorities in partnership with Store Manager
- Communicate in a clear and concise manner to team, participate in huddles/meetings/coaching sessions, relay pertinent information
- Participate in store recruitment and create succession plans for the store in partnership with Store Manager
- Support and coach team members to improve performance gaps; conduct ongoing coaching for improvements
- Complete and hold team accountable to complete required training within allocated timeframes in partnership with Store Manager
- Create and/or monitor the creation of efficient weekly store scheduling for both sales and support functions

Customer Offering
- Deliver exemplary customer service
- Resolve customer complaints regarding sales and service; ensure Store Manager is informed of all customer complaints
- Accountable for each new product launch in partnership with Store Manager
- Review customer surveys and manage appropriately
- Understand and utilize local market tends as provided by Area Manager
- Evaluate programs and promotions for effectiveness and offer recommendations to Store Manager

Financial
- Ensure that goals will be met through planning with Store Manager on the organization of labour, inventory, and finances for short and long-term success
- Meet or exceed financial targets through partnership with Store Manager
- Review and monitor the Loss Prevention program to protect the company’s inventory and assets in partnership with Store Manager
- Review financial documentation (invoices, costs etc.) for accuracy
- Monitor and make appropriate adjustments to scheduling to achieve labor cost in partnership with Store Manager

Day to Day Operations
- Ensure all merchandising and pricing guidelines are followed
- Ensure store is clean and presentable and relay any maintenance issues to Store Manager
- Execute merchandising programs and track results
- Maintain inventory levels, as well as inventory ordering and receiving
- Respond to all customer complaints
- Attend OHS and LP meetings and training sessions
- Actively aim to increase and share industry knowledge
- Develop relationships with store stakeholders
- Set daily tasks for the store
- Review flyers, upcoming events, and promotions; execute appropriately

Regulatory Adherence
- Ensure that OHS, LP, Pro-Serve/Serving It Right and other regulatory requirements and procedures are implemented and adhered to
- Participate in health inspections, audits and required corrective actions
- Maintain First-Aid, LP and OHS Training
- Maintain Pro-Serve/Serving It Right and ensure employees maintain Pro-Serve/Serving It Right
- Ensure AGLC/BC LRS and other government guidelines are met
- Adheres to all SNDL Inc. policies, with a focus on Social Responsibility

Why Work With Us?

Thanks for considering a position with us Cheers

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