Principal Product Manager

2 weeks ago


Toronto, Canada Thomson Reuters Full time

We’re looking for a Principal Technical Product Manager with deep cloud experience who’s obsessed about customers, quality, user experience, growth, and who falls asleep at night thinking of better ways of doing things.

HighQ is a B2B product that works with law firms, corporate legal departments, and government legal functions to help them manage legal matters, collaborate with each other, and draft, review, and execute contracts. Our customer list is a Product Manager’s dream, including huge brands ranging from Fortune 500 companies to the world’s biggest law firms.

We’re growing. Fast. Whether its revenues or customers, numbers are up, up, and away. Don’t like legacy? Neither do we. HighQ is making substantial investments in expanding our Azure cloud hosting, improving Dev Ops, bolstering our microservice architecture, committing to being fully API driven, and perennially seeking modernization opportunities which includes security best practices. Our customers love us, now it’s time to scale. That’s where you come in.

**About the Role**
- Lead and expand HighQ Azure hosting and modernization for new customers
- Migrate existing HighQ customers to Azure from hosted hardware solutions
- Achieve FedRamp Authorized for HighQ government customers
- Deliver an EKM / BYOK solution as a shared cloud service in collaboration with other Thomson Reuters products
- Define a cloud strategy that intersects and unifies the hosting and stack of neighbouring Thomson Reuters products that are also on Azure and that integrate with HighQ
- Partner with Information Security Risk Management teams on ensuring our cloud strategies achieve our enterprise security and data privacy objectives
- Collaborate with cloud architects, hosting teams, and engineering teams to turn your cloud vision into reality
- Be ambitious - how big can it be?
- Set the stage for a team to grow around you
- How do our cloud goals connect to release management, Dev Ops, performance, quality of service, customer support, other?

**Qualifications**
- Strong technical Azure experience
- Product management playbook weighted towards customer-driven innovation, experimentation, validation, and scale
- Exceptional communication skills with ability to tailor messages to different audiences such as customers, stakeholders, designers, and developers
- Backgrounds in data analytics or software engineering highly valued
- Security and privacy experience highly valued
- Demonstrated ability to build and architect for scale and consistency across solutions
- Customer obsession
- cloud plays a vital role in customer experience, service delivery, CIO sign-off, alignment with customer hosting strategies, etc
- Financial comfort with budget forecasting and cost tracking

**What’s in it For You?**

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

- ** Hybrid Work Model**: Currently the majority of our employees are working within a hybrid environment consisting of in-office and remote work, and following local COVID-19 bylaws and guidelines.
- ** Culture**: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more
- ** Wellbeing**: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing
- ** Learning & Development**: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking
- ** Social Impact**: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact
- ** Purpose Driven Work**: We have a superpower that we’ve never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

LI-SB4

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus o



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