Turndown Attendant

2 days ago

NiagaraontheLake, Canada Vintage Hotels Full time

The Pillar and Post is looking for **Turndown Attendants** to join their wonderful team

**Position Summary**:Clean and turndown guest rooms as assigned by the housekeeping supervisor and assist in training of new Turndown Attendants when required.

**Duties and Responsibilities**:

- Providing personalized and exceptional guest service at every given opportunity.
- Collect assigned rooms and other duties as required.
- Assist with Guest service of PM requests, amenities, set up of cots/cribs.
- Prepare turndown roses.
- Provide turndown service: replenish and refresh the Guests’ amenities.
- Add all necessary supplies to the room as requested or needed.
- Vacuum and remove all dirty dishes and trays.
- Suggesting additional products and services meeting our Guests’ specific preferences.
- Assessing guests’ individual needs to meet standards for additional products and services.
- Actively seeking ways to meet Guests’ product or service needs.
- Provide assistance to PM Lobby Attendant to service pool towels based on business demands

**Professional Requirements**:

- Grade 10 Education.
- Basic literacy in English.
- Previous up-selling and/or sales experience is considered an asset.
- While we welcome all applicants, only those selected for an interview will be contacted._

**Job Types**: Full-time, Part-time

**Salary**: $15.00-$15.79 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Niagara-on-the-Lake, ON L0S 1J0: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Cleaning: 1 year (preferred)

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