Room Attendant

1 day ago

Toronto ON MW J, Canada Easton's Group of Hotels Inc. Full time $32,000 - $42,000 per year

Looking for a career change? Join one of Canada's most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 20 hotels owned and managed by Easton's Group of Hotels, and more in development. Your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees.

If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton's is your career partner of choice.

The Easton's team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I). Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all.

About the Hotel

The Westin Toronto Airport is located near YYZ airport, it features a Westin WORKOUT, heated indoor pool, and dining options like Atmosphere and Crosswind's Bar and Grill along with an express Starbucks coffee and grab-and-go stand. As part of Easton's Group of Hotels, our team is deeply involved in community events, valuing the wellbeing of each member as much as our guests.

Benefits

  • Health, Vision, and Dental Coverage
  • Employee Social Events
  • On-Site Parking
  • Deferred Profit-Sharing Plan
  • RRSP
  • Onsite Westin WORKOUT
  • Career Development
  • Discounted Associate Meals
  • Hotel Discounts at Marriott Properties worldwide
  • Education Reimbursement

JOB OVERVIEW

Clean guest rooms and/or other assigned areas in a timely and thorough manner to ensure total guest satisfaction

DUTIES AND RESPONSIBILITIES

  • Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.
  • Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
  • Report to supervisor needed repairs or unsafe conditions.
  • Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.

  • Monitor and control supplies/amenities and minimize waste within all areas of housekeeping.

  • Maintains linen cart and supplies neat and organized to department standards.

  • Maintains security of equipment, keys and supplies issued each day.
  • Report, turn in, and/or log all lost and found items according to established procedures.
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • May regularly assist with deep cleaning projects.
  • May have turndown duties.
  • Perform other duties as assigned. In carrying out your duties you will follow all Company and Brand Standards

QUALIFICATIONS AND REQUIREMENTS

  • Basic reading, writing, and math skills.
  • Some housekeeping experience
  • Friendly and hospitality focused
  • Attention to detail
  • Ability to work under pressure in a fast paced, stressful environment
  • Organizational skills
  • Teamwork
  • Problem solving

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