Data Centre Administrator

**What you'll do**:

- Reporting to the Team Manager, Infrastructure and Operations this position is responsible for carrying out the day to day operations of the IBM computer systems including running jobs; creating, designing, and printing forms; troubleshooting; loading and maintaining software; backup and restore; and imaging. In addition, this position is responsible for creating, deleting, and maintaining user profiles and monitoring systems within both the IBM isystem and corporate imaging.
- Monitor the IBM isystem partitions and management console for disk space and error messages regarding printers, jobs, users, and disks.
- Coordinate and perform system backup, restore and disaster recovery while maintaining optical and tape libraries.
- Sync new libraries and non-mirrored objects to backup portion and monitor storage used and journal entries.
- Schedule, coordinate and run job, including: cheque runs, nightly print jobs, backups, special runs, etc.
- Maintain system security and corporate menu setup within IBM i, including user setup configurations and deletions, queries regarding user stats, password management and imaging setup.
- Administer, troubleshoot, and assist with corporate imaging and scanning software.
- Create, design and test IBM iforms to Corporate Standards.
- Print computer generated forms and cheques for SCIC customers ensuring quality printouts.
- Maintain forms repository for advanced function printing (AFP).
- Convert signatures and logos to format compatible with IBM i.
- Convert AFP to Adobe PDF for users to access forms for viewing.
- Coordinate and assist with system software and hardware upgrades.
- Complete in depth system testing after upgrades are implemented.
- Maintain and support software and upgrades for operating system and 3rd party products.

**Qualifications**:

- To be successful in this position you will need a certificate or diploma in a computer science technical program supplemented by directly related experience.
- Advanced knowledge of computer hardware and software as well as programs and equipment used by SCIC.
- Strong computer skills with experience with operating systems, backup and restore software, and high speed systems printing.
- A criminal record check is required.
- Computer Science Certificate
- Computer Science Diploma

**Competencies**:

- **Service Excellence**:Evaluates service delivery and makes recommendations to enhance the customer service experience. Uses customer feedback to make changes in work and personally commits to resolving customer issues. Offers support to colleagues and customers that are in distress.
- **Personal Leadership and Development**:Demonstrates integrity, openness and inclusiveness by treating self and team members with respect and empathy. Demonstrates a healthy work-life balance. Models a range of leadership styles, regardless of position.
- **Strategic Thinking**:Prioritizes work in alignment with organizational objectives. Asks questions to gain a clear understanding. Reprioritizes annual and operational responsibilities in order to respond to changing needs of the organization.
- **Decision Making**:Decisions are aligned with position responsibilities, boundaries and organizational policies and practices. Will move the decision making to the appropriate level when the decision is outside of the position scope. Explains the rationale for decisions and how it may impact the workplace.
- **Innovation**:Challenges the status quo when needed and looks for ways to improve internal processes or practices. Seeks opportunities for innovation and continuous improvement. Looks for incremental improvements in work processes and results.
- **Analytical Thinking**:Asks questions to gain a clear understanding. Involves or moves the issue on to the right person. Makes suggestions at team meetings and to manager on potential/known issues and possible solutions.
- **Team Collaboration**:Shares knowledge and experience with others. Recognizes and responds to team members by encouraging them to be involved or through assigning responsibilities. Seeks the opinion of others when developing solutions.
- **Building Organizational Community**:Works independently, interdependently and participates as a contributing member across work teams. Builds rapport and ensures others are informed. Shares resources to solve mutual problems.
- **Communication**:Seeks to understand through facts and information. Presents constructive feedback or difficult communication in a manner that supports expectations and fosters an open conversation. Communicates complex issues clearly and with credibility.
- **Accountability**:Treats everyone with respect and fairness. Honours commitments. Holds colleagues and teams members accountable for their behaviours.
- **Performance Management**:Achieves quality of work on a consistent basis. Assumes ownership of assigned duties with intentions of generating positive results. Makes timely decisions to move work