Departmental Business Coordinator

**Departmental Business Coordinator**

**Take a central role**

The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in our environment.

Building on the principles that have always guided us - excellence, integrity and respect - we strive to be forward-looking and innovative, to welcome people with diverse perspectives and talents, and to earn trust by living up to our commitments and by clearly explaining the intent of our policies and actions.

With our defined-benefit pension plan, benefits, and high flexibility for work life balance - find out more about why we are annually ranked as one of Canada's top employers: Working Here - Bank of Canada

Find out more about the next steps in our Recruitment process.

**About the position**
Reporting to the Director of HR Effectiveness & Vendor Management and primarily supporting the CHRO & MD of HR, you are a key player in the business and program support function to the HR Senior Leadership Team and the department with a particular focus on Executive Services. Working closely with the CHRO and the SLT, the Departmental Business Coordinator contributes to the effectiveness of the department and the CHRO by building a strong understanding of the business areas of the department and a strong network of colleagues in departments across the Bank. In this position, you provide a full range of bilingual business and program support, you develop and maintain collaborative relationships with internal and external counterparts and stakeholders to organize meetings, resolve day to day issues and support client needs and operational objectives. You also support the Sr HR Advisor, Executive Services, in the areas of executive recruitment, talent management, succession planning and APSR.

**What you will do**
- Provide business support to the CHRO & MD of HR and the Sr HR Advisor Executive Services on day-to-day activities
- Liaise with the Governance Office to support all CHRO and SLT activities and participation in Executive Committee and Board of Directors and Committee meetings
- Liaise with your network across other areas of the Bank to remain well informed of the numerous corporate, departmental and individual business line priorities - recognizing linkages, communicating requirements, providing follow up and ensuring effective coordination of work and quality deliverables
- Liaise with the key internal contacts responsible for all other Bank committees (PAC, Security Cttee, ROC, etc.) or groups in which the CHRO or SLT participates
- Write short notes raising issues, assessing alternatives, providing recommendations and summarizing any actions taken
- Provide guidance in the effective and consistent management of information, preparation of reports and presentation materials for the CHRO’s participation in internal and external committee and Board meetings
- Mange the CHRO’s external networks
- Support the Executive Services portfolio of programs which includes Succession Planning and SO recruitment.
- Maintain and update data in support of succession planning and related talent programs across multiple systems and tools (e.g., SuccessFactors, Excel, Visio).
- Organize and support the setup of key meetings throughout the lifecycle of talent programs (APSR, Succession Planning, etc.).
- Act as the departmental SPO Power User and as data steward for Executive Services and administer Sharepoint for the Senior Leadership Team and Succession Planning.
- Participate in departmental organization effectiveness work initiatives

**What you need to succeed**
- Proficient with Microsoft Word, Excel, PowerPoint, Visio, SharePoint
- Ability to organize work, effectively manage priorities and take necessary steps to drive initiatives forward to meet tight deadlines
- Extremely high attention to detail
- Ability to work with confidence and make decisions; look for opportunities to make work more effective
- Proactively looks for ways to improve processes or systems and solve potential problems
- Excellent interpersonal and communication skills; experience in developing and maintaining a network of relationships with clients, internal colleagues and contacts external to the Bank.
- Commitment to confidentiality and integrity; exercise excellent judgment and discretion in all matters
- Curiosity and ability to learn to work with various platforms & systems (i.e. SuccessFactors, Service Now)


**Asset**
- Knowledge of the Bank’s governance structure and committees
- Working knowledge of SharePoint and record management principles

**Your education and experience**
This position requires a minimum of a college diploma with 3 to 5 years of relevant work