General Duty Security Guard

2 weeks ago

Calgary, Canada Paladin Security Full time

General Duty Security Guard

Security Guards work in a variety of different settings - this includes healthcare (hospital) settings, retail centres, high and low rise office buildings, as well as other commercial and residential sites. This job may be physically demanding due to the varied physical requirements. This job requires applicants to be able to work both day and overnight shift rotations as well as weekends and holidays.

Typical Duties and Responsibilities:

- Provide exceptional customer service and assistance and sustain effective relationships with clients and patrons
- Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns
- Attend and investigate security alarms and emergencies in a timely and professional manner
- De-escalate crisis situations, provide support and liaise with emergency personnel including; police, fire and paramedic resources
- Exercise crowd control and evict trespassers
- Write clear and detailed reports including incident, emergency, liability and day to day reports
- Provide first aid and medical response when required to any person(s)
- Handle Lost & Found items and inquires

Job Requirements:

- Currently hold a valid Alberta Security license, or have the ability to obtain one
- Excellent communication skills, both written and verbal
- Excellent customer service skills
- Strong observational skills
- Ability to make immediate decisions, while maintaining composure in emergency response situations with mínimal supervision
- Ability to walk 18/20km and stairs

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

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