General Duty Security Guard

2 weeks ago

Calgary, Canada Classet Full time

**Paladin Security is Hiring a General Duty Security Guard**:
Paladin Security is seeking professional, observant, and friendly General Duty Security Guards to join our dynamic Calgary team You’ll work across a variety of commercial, residential, and office environments—playing a key role in helping people feel safe and supported while protecting properties, deterring incidents, and managing emergencies.
This role is physically demanding and best suited for someone who thrives in active roles with rotating schedules and enjoys engaging with the public.

**Responsibilities**:

- Deliver exceptional customer service and create a safe, welcoming environment
- Conduct routine foot patrols (up to 18-20km per shift), including stairwells and parking structures
- Respond to alarms, emergencies, and disturbances promptly and professionally
- De-escalate tense situations and work with emergency services when needed
- Enforce property policies and evict trespassers or manage crowds when required
- Document all activities, incidents, and concerns in detailed written reports
- Use two-way radios and internal systems to coordinate activities
- Respond to First Aid or medical emergencies if trained to do so
- Manage Lost & Found inquiries and items
- Uphold Paladin’s standards for professionalism, appearance, and conduct

**Requirements**:
**Required Qualifications**:

- Valid Alberta Security License (mandatory)
- Available for at least 4 full shifts per week, including days and overnights
- Access to a personal vehicle and a valid Class 5 Driver’s License
- High School Diploma or GED
- High English proficiency in speaking, comprehension, and report writing
- Strong interpersonal and observational skills
- Able to walk long distances (18-20km per shift) and climb stairs
- Calm under pressure and confident in emergency response situations
- Must be legally authorized to work in Canada
- Willing and able to work holidays and weekends

**Benefits**:

- Medical Insurance
- Dental Insurance
- Paid Vacation

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