Technical Help Desk Agent

Education: Bachelor's degree - Experience: 3 years to less than 5 years **Work setting**: - Help desk - Consulting firm **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement...

**PLEASE DO NOT SUBMIT YOUR RESUME IF YOU DO NOT HAVE HOTEL FRONT DESK EXPERIENCE.** We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent's responsibilities include registering guests, managing reservations, and providing information about rooms,...

Help Desk AnalystRemoteEdmonton,ABApplication Help Desk Analyst role will provide front line support primarily to members of the public and post-secondary institutions who require assistance with ApplyAlberta. ApplyAlberta, Alberta Post-Secondary Application System (APAS) is an online application and transcript transfer system that anyone can use to apply to...

Canterra Suites Hotel is a boutique hotel in the heart of the city seeking a hardworking individual to fill a part or full time Front Desk Agent position for weekday, weeknights and weekends. The Front Desk Agent is an important position in which you are the first person the guest will see when they arrive and the last person they see upon departure. It is...

Job Title: Help Desk Analyst - SeniorLocation: Remote (must be located and work within Alberta)Duration: 12 Months (Possible Extension)Client: Public SectorPay Rate: C$40-C$50/hrRole OverviewThe Senior Help Desk Analyst will providefront-line application supportfor a large-scale, public-facing, web-based application used by external stakeholders and...

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...

Job OverviewThe Help Desk Analyst provides front-line application and technical support to end users and external stakeholders by responding to inquiries, troubleshooting issues, and resolving incidents using Help Desk ticketing systems. This role collaborates closely with technical and business teams to investigate application issues, monitor resolutions,...

Job DescriptionJob Title: Senior Help Desk Analyst (Application Support)Key ResponsibilitiesProvide first-level Help Desk and application support to end usersReceive, log, classify, and respond to inquiries using Help Desk ticketing softwareTroubleshoot technical and application-related issues and provide timely resolutionsEscalate unresolved issues to...

**WHO WE ARE**: At Universal Rail Systems our work is getting and keeping Canada’s railway operators in motion - safely and sustainably! We work coast-to-coast, in every railway sector, and on any size project. Our commitment is service excellence and offering our clients exceptional value. Within our team, we call this Doing It Right! **MAIN PURPOSE OF...

Senior Help Desk AnalystProgram Area: Technology and Innovation – Alberta Post-Secondary Application System SupportProject OverviewThe Senior Help Desk Analyst provides advanced front-line technical support for the Alberta Post-Secondary Application System (ApplyAlberta), serving post-secondary institutions, students, and members of the public....