General Manager Pure Spirits Oyster House and Grill

The Distillery Restaurants Corp. is looking for our next **General Manager** for our restaurant, Pure Spirits

We’re the creators of Cluny Bistro, El Catrin, Pure Spirits Oyster House & Grill, Madrina Bar y Tapas and Distillery Events, but we’re also career developers and internal promoters. If you’re looking for an opportunity to make your mark within a passionate and innovative F&B company, then you’re looking for The DRC.

**NOTE: You must already have legal permission to work in Canada in order to be considered for this role.**

**What The DRC offers**:

- $90,000, plus group benefits
- In-house dining perks
- $100 monthly cellphone allowance
- A dynamic culture that encourages and rewards the entrepreneurial spirit
- The chance to work alongside the best team in the city

**What you’ll be doing**:

- Lead by example and reinforce the DRC’s core values and policies on a daily basis — it starts with you.
- Develop comprehensive business strategies for the restaurant by assessing market demand, engaging with community members, analyzing competitor offerings, and creating detailed financial, marketing, and sales forecasts.
- Guarantee that projected sales and labor budgets are achieved by closely monitoring performance metrics and participating in weekly meetings with senior management to discuss progress and strategies.
- Manage a large-scale operation by instituting effective policies and standard operating procedures, while also establishing benchmark standards for production efficiency, quality assurance, and customer service excellence.
- Ensure a high customer satisfaction rating by continuously monitoring, assessing, and auditing food, beverage, and service quality, while also initiating enhancements and nurturing relationships with loyal customers.
- Responsible for achieving corporate objectives within the restaurant by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and managing the performance of the management team.
- Communicate job expectations effectively, while also planning, monitoring, appraising, and reviewing employee contributions, as well as overseeing compensation decisions and enforcing company policies.
- Maintain a safe, secure, and healthy environment within the facility by establishing, adhering to, and enforcing sanitation and health & safety standards and procedures, ensuring compliance with health regulations, WHMIS and managing security systems.
- Continuously evaluate operational processes to identify areas for improvement, ensuring that the restaurant not only meets but exceeds industry standards and customer expectations.
- Liaise with Culinary, Customer Service, Marketing, Talent & Culture, Payroll, and Executive Leadership.

**What you’ll bring to the restaurant**:

- ** INDUSTRY-FOCUS.** A business, hospitality or food and beverage management degree/diploma, or the equivalent in education and experience, is considered an asset. Membership in associations that support the F&B Industry is also an asset.
- ** CERTIFICATIONS.**While you're required to be Smart Serve certified, Mixology, Prud’homme Beer, and Sommelier certifications are highly valued.
- ** NUMERICAL COMPETENCE.** Experience in managing a P&L statement to success, understanding food and beverage cost averages and labour controls.
- ** GENUINE CARE.** Someone who naturally possesses an affinity for superior guest service and takes the initiative to go above and beyond expectations.
- ** PASSION.** A true leader who aims to drive their team toward new heights and greater successes.
- ** DRIVE.** Has the ability to manage their team and their restaurant independently through a solution-oriented lens.0QbbDKlA4J