Collections Specialist
2 weeks ago
**Responsibilities**:
- Enhancing **debt collection performance** and **process improvement** through your leadership, technical skills, and networking abilities.
- **Managing complex collection accounts** and effectively communicating information to various teams.
- **Supporting the sales group** by analyzing **customer collections** and contributing to **collection performance improvements.**:
- Creating a collaborative and empowering work environment with your leadership skills.
- Encouraging innovation and process improvement to enhance team efficiency, quality, and **debt collection performance.**:
- Involvement in multiple projects within the sales group.
**To be a strong fit for this position, you should have**:
- **A bachelor’s degree in finance, administration, or a related field.**:
- A minimum **of 5 years of experience in debt collection, accounting, or credit, with a focus on customer service.**:
- Strong analytical and problem-solving abilities.
- Skill in addressing sensitive issues with diverse business groups and customers.
- Intermediate or advanced proficiency in **Excel and Power BI.**:
- Excellent communication skills in both **French and English**.
- Basic knowledge **of SAP.**:
- Adaptability to thrive in a dynamic and ever-changing environment.
- Strong interpersonal skills and a collaborative spirit.
- The ability to maintain effective working relationships with colleagues.
A knack for prioritizing work, being proactive, and quickly adapting to various situations
**Job Types**: Full-time, Fixed term contract
Contract length: 12 months
**Salary**: From $60.00 per hour
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Montréal, QC: reliably commute or plan to relocate before starting work (required)
Application question(s):
- How many years of experience do you have with SAP?
- How many years of experience do you have with Power BI?
**Experience**:
- Credit Collection: 5 years (preferred)
- Debt Collection: 5 years (preferred)
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