Collections Specialist

2 weeks ago

Montréal, Canada Excelgens Full time

**Responsibilities**:

- Enhancing **debt collection performance** and **process improvement** through your leadership, technical skills, and networking abilities.
- **Managing complex collection accounts** and effectively communicating information to various teams.
- **Supporting the sales group** by analyzing **customer collections** and contributing to **collection performance improvements.**:

- Creating a collaborative and empowering work environment with your leadership skills.
- Encouraging innovation and process improvement to enhance team efficiency, quality, and **debt collection performance.**:

- Involvement in multiple projects within the sales group.

**To be a strong fit for this position, you should have**:

- **A bachelor’s degree in finance, administration, or a related field.**:

- A minimum **of 5 years of experience in debt collection, accounting, or credit, with a focus on customer service.**:

- Strong analytical and problem-solving abilities.
- Skill in addressing sensitive issues with diverse business groups and customers.
- Intermediate or advanced proficiency in **Excel and Power BI.**:

- Excellent communication skills in both **French and English**.
- Basic knowledge **of SAP.**:

- Adaptability to thrive in a dynamic and ever-changing environment.
- Strong interpersonal skills and a collaborative spirit.
- The ability to maintain effective working relationships with colleagues.

A knack for prioritizing work, being proactive, and quickly adapting to various situations

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: From $60.00 per hour

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Montréal, QC: reliably commute or plan to relocate before starting work (required)

Application question(s):

- How many years of experience do you have with SAP?
- How many years of experience do you have with Power BI?

**Experience**:

- Credit Collection: 5 years (preferred)
- Debt Collection: 5 years (preferred)

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