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**Classification & Regular Hours**: Hours per Week:35 Salary Grade: Level M **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference. **About Us**: The Division of General Internal Medicine is dedicated to providing comprehensive, patient-centered care while advancing the health and well-being of our community. We strive to deliver the highest standard of evidence-based medicine, foster a culture of continuous learning and innovation, and support the professional development of our team. Through collaboration, compassion, and commitment, we aim to improve patient outcomes, contribute to groundbreaking research, and uphold the principles of equity and inclusivity in healthcare. **Responsibilities**: The Program Assistant will support the effective and efficient administration of the educational portfolio in the Divisions of General Internal Medicine and Clinical Pharmacology and the Department of Medicine as needed, in accordance with Western University’s mandate and within the requirements of the Professional Association of Residents of Ontario (PARO) contract, the accrediting College (Royal College of Physicians & Surgeons of Canada (RCPSC), licensing College (College of Physicians & Surgeons of Ontario (CPSO)), and Postgraduate Medical Education (PGME) Office.
The role will provide administrative support and act as a first point of contact and resource for inquiries, providing information regarding rounds, continuing medical education events and University and departmental policies and procedures. The role will contribute to the ongoing refinement of program processes and procedures, and organize and support the planning and coordination of schedules. The Program Assistant will coordinate information and logistics for committee meetings and maintain the division website. **Qualifications**: **Education**: - 2 year community college diploma in Business Management/Administration **Experience**: - 3 years experience providing administrative support to a senior leader and coordinating logistics; preferably in an academic or medical environment - Experience providing administrative support for continuing education development is preferred Knowledge, Skills & Abilities: - Knowledge of medical education and related licensing bodies preferred - Verbal and written communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience - Strong mathematical and analytical skills to complete accurate calculations with the ability to synthesize sizable amounts of detail/data - Demonstrated ability take initiative, to work independently and follow through on work assignments - Competency to maintain confidentiality and treat sensitive information with discretion - Ability to establish rapport with people from diverse backgrounds - Ability to maintain a positive, outgoing attitude with genuine customer service orientation - Ability to multi-task and maintain an organized and effective personal work environment - Adapts readily and effectively to changing priorities and demands - Personable and courteous in working relationships with colleagues, faculty members, students and the public - Ability to work independently and effectively as a member of the team to achieve department goals **Union Statement**: **Western Values Diversity**: Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194. **Please Note**: We thank all applicants for their interest; however, only those chosen for an interview will be contacted.
