Coordinator, Student Accounts
4 days ago
Job Posting: Coordinator, Student Accounts
Department: Finance
Reports to: Manager, Finance
Employee Group: OPSEU
Salary Range: Pending Job Evaluation
**About Huron**:
Since our founding in 1863, Huron has stood out as a beacon of innovation and excellence within the post-secondary landscape. We have remained strategically small, ensuring every student receives personalized attention and support to thrive. We believe that education should be accessible to all, regardless of background, because we know that every aspiring leader with the drive to make a difference deserves a chance to shine.
At Huron, we are not just educators, we are cultivators of Leaders with Heart. As an institution, we are dedicated to fostering a vibrant and inclusive community where students, staff, and faculty from all walks of life come together to learn, grow, and challenge the status quo. Our goal is to empower our graduates to become engaged citizens who are poised to transform the world around them.
**Role Summary**:
Reporting to the Manager, Finance, the Coordinator, Student Accounts will be the first point of contact for students, faculty, staff, and suppliers with all inquiries related to these accounts. Utilizing a strong customer service background, the incumbent will display exceptional tact, diplomacy, discretion and confidentiality in all interactions to represent Huron in an appropriate manner. This role will focus on supporting the billing and collection of students’ accounts and support in troubleshooting.
Working closely with the Finance team and other Student Services areas, the incumbent will maintain accurate, up-to-date records of personal and financial information related to various accounts, student accounts, and other related activities. This position will be cross-trained and provide support and back-up to various support desk roles across campus.
**Qualifications**:
- Five (5) years of related work experience in a computerized accounting environment, preferably in a post-secondary or educational setting or a demonstrated ability to perform the role to expectations.
- Proficient in working with MS Office suite products, including Excel.
- Experience working in NetSuite and PeopleSoft would be considered an asset.
- Exceptional communication and customer service skills to represent Huron in a professional manner and support a variety of inquiries.
- A strong attention to detail and accuracy as it relates to data entry.
- Demonstrated time management skills with the ability to organize and prioritize multiple tasks with competing deadlines.
- Demonstrated problem-solving skills.
- An open, inviting and approachable personality that allows the opportunity to build meaningful, trusting relationships.
- Ability to work with diverse communities with respect, sensitivity, creativity, innovation, and cultural understanding.
**Application Submission**:
- We thank all applicants for their interest, only those selected will be contacted._
**Inclusivity Statement**:
**Land Acknowledgement**:
We acknowledge that Huron University is located on the traditional lands of the Anishinaabek, Haudenosaunee, Lūnaapéewak, and Attawandaron peoples, on lands connected with the London Township and Sombra Treaties of 1796 and the Dish with one Spoon Covenant Wampum. This land continues to be home to diverse Indigenous peoples whom we recognize as contemporary stewards of the land and vital contributors to our society.
**Use of AI in screening
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