Project Coordinator

We are Xpan Since 2001, Xpan Interactive has been at the cutting edge of learning and development in a range of sectors, creating comprehensive, impactful training solutions that transform learning experiences. Our company is remote-first with personnel across the country from coast-to-coast Our culturally diverse workforce welcomes members of every community, and our leadership team is proudly 50% female. We are committed to a culturally diverse workforce that celebrates the unique backgrounds and perspectives of each team member. Our work leverages the latest in learning technologies—such as 3D simulations, Augmented Reality (AR), Virtual Reality (VR), eLearning courses and enhanced PowerPoint slides for the classroom—Xpan consistently delivers high-performance training solutions for any learning need. Summary Xpan’s Project Coordinator (PC) is proactive and organized to support the development and delivery of eLearning projects. In this role, you will assist the project management team in coordinating, scheduling, and monitoring project tasks to ensure on-time and high-quality completion. You will communicate effectively with team members, vendors, and clients, maintaining clear documentation and handling logistics to facilitate a smooth project workflow. Xpan is a remote-first company. This role can be performed in any province or territory in Canada. Here's What You’ll Do As part of our commitment to excellence, you’ll work alongside instructional designers, multimedia developers, and project managers to deliver high-quality eLearning experiences for our clients. If you’re a proactive communicator with a keen eye for consistency, accuracy, and client satisfaction, this role is made for you. **Quality Assurance** Ensure all eLearning materials meet the highest standards for usability, accuracy, and engagement. This includes reviewing content for accuracy, conducting functionality testing, ensuring UX consistency, tracking and reporting issues, and maintaining version control. Success in this area means that: - eLearning modules, multimedia elements, and assessments are accurate, consistent, and error-free. - Learning objectives are aligned with content and achieved through effective assessments and activities. - Content follows client-specific guidelines and industry standards. **Communication** Maintain clear communication with instructional designers, multimedia developers, and project managers to ensure project alignment and collaboration. You’ll also keep clients informed and foster positive vendor relationships. Success in this area includes: - Consistent, clear communication across teams to keep everyone aligned. - Proactively identifying and communicating any potential project risks or delays. - Nurturing and strengthening vendor relationships. **Documentation** Organize and maintain accurate project documentation to keep workflows on track, support accountability, and serve as a clear reference for progress and outcomes. Responsibilities include: - Contributing to Standard Operating Procedures (SOPs). - Maintaining QA documentation to ensure all elements meet required standards. - Managing file storage and documentation for easy access and version control. **Personal and Professional Development** Embrace growth opportunities to enhance your knowledge and skills in eLearning, quality assurance, and project coordination. You’ll have the chance to participate in webinars, industry associations, and other professional development activities. Success in this area means: - You are actively learning and growing in your role. - You stay up-to-date with industry trends, offering clients valuable insights. - Your career growth aligns with your personal goals, providing you with a fulfilling work experience. Join our team, bring your skills, and grow with us in a dynamic environment where quality and client satisfaction are at the forefront of everything we do. Here’s What You’ll Get - Competitive salary based on experience - Benefits package including RRSP/ TFSA Matching and Health Spending/Lifestyle Spending Account - Flexible remote work environment Here’s What You Need - High School diploma or GED; additional relevant education is an asset. Previous experience in project coordination, preferably in eLearning or a related field. - Above average computer skills - Microsoft Word, Excel, PowerPoint - Self-starter, team player, critical thinker, can-do attitude - Strong written and verbal communication skills - Excellent time management and organizational skills - Demonstrated excellence in interpersonal skills, especially in situations involving consensus and team building - Relationship management skills - Demonstrated experience directing internal and client teams involved in multiple activities - Impeccable language and digital literacy skillset Here’s What'll Give You an Advantage - Experience in eLearning and/or experience working with Learning & D