Technology Specialist

2 weeks ago

Vancouver, Canada BC Pavco Full time

At BC Pavilion Corporation (PavCo), we work to create unforgettable moments, world-class experiences and stronger connections to community, industry and culture.
PavCo is the owner and operator of two of Canada’s premier venues for events, BC Place Stadium and the Vancouver Convention Centre.
PavCo is hiring a Technology Specialist to serve as the IPTV and Digital Signage expert at BC Place Stadium. This role supports the day-to-day management of digital signage and display systems across the venue, including programming, content editing, and deployment. The Technology Specialist ensures the reliable functionality and operation of all digital media players, TVs, and LED signage throughout the stadium.
Technology Specialists and the systems they manage are central to creating one of the best entertainment and informative experiences at BC Place Stadium.
**WHAT YOU WILL DO**:

- To enhance the Digital Signage at BC Place to deliver a best-in-class digital fan/audience experience.
- The Technology Specialists will support multiple departments at BCP, including Business Development, Global Partnerships, Events, Marketing, and the F&B departments to deliver on client needs.
- Administration and management of all digital signage screens connected to the network.
- Create and program scripts, triggers, and dashboards for system operations, with a focus on the IPTV and digital menu display systems (Triple Play).
- Bolster customer/guest experience by implementing solutions that will help clients achieve their digital signage objectives.
- Perform event/gameday setup and verification of content.
- Handle content scheduling and playlist management.
- Manage digital signage requests, changes, and updates.
- Publish and monitor media content across various sites.
- Install digital signage equipment.
- Track hardware operating conditions and system issues.
- Provide prompt service, troubleshooting and maintenance of the systems.
- Assign and control user privileges.
- Provide event day support, reporting and follow up.
- Stay up to date with new software features & version updates.
- Implement best practices in digital signage to improve user, client, and guest experience.

**WHAT YOU WILL BRING**:

- Completion of a 2-year College Diploma plus additional certification in Computer Science, Computer Engineering or Graphic Design, or a related area of study is required 4+ years of live sports and entertainment arena or stadium experience in a similar role
- 4+ years of live sports and entertainment arena or stadium experience in a similar role
- Excellent organization and time management skills
- Strong listening, verbal, and written communication skills
- Able to work effectively in a team (both with internal and external stakeholders)
- Be able to read and understand technical materials/manuals
- Proficient in Microsoft Office Suite (Word, Excel, Outlook); and ability to learn required business systems
- Knowledge of network hardware / protocols (Routers, switches, servers, TCP/IP, DHCP, DNS, VLAN, etc) an asset
- Works well under pressure and in a fast-paced environment

The salary range for this position is $66,000 - $83,000
- Salary discussion and overall compensation package will be presented during initial phone interviews.

**WHAT WE OFFER**:

- Excellent benefits and a strong government pension plan
- Interesting projects
- Supportive team
- Career growth

We Appreciate Your Interest in PavCo and This Position
**How To Apply**:
Please note that we can only consider applicants who are eligible to work in Canada.

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