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Ecosystem Manager
2 weeks ago
**About Innovate BC**
A Crown Agency of British Columbia, Innovate BC works to foster innovation across the province and bolster the growth of the local economy through delivering a wide range of programs that help companies start and scale, de-risk tech adoption, grow innovation capacity within businesses and encourage technology development, commercialization, and adoption to support productivity and competitiveness. Innovate BC also harnesses crucial data collection and research and works to forge strategic industry and community partnerships that create more opportunities for B.C. innovators
**About the Role**
The Ecosystem Manager is a key member of the Ecosystem and Partnerships department, reporting to the Director of Partnerships. This role is centered on building and nurturing relationships across B.C.’s innovation ecosystem — including industry associations, accelerators, incubators, investors, corporates, equity-deserving groups, and government partners. The Ecosystem Manager will act as a connector and primary point of contact for incoming inquiries, represent Innovate BC at partner events, and co-develop structured pathways that help B.C. ventures access the right programs, resources, and opportunities to scale.
**As part of the Road to Web Summit Vancouver (R2WSV)** initiative, the Ecosystem Manager will design, streamline, and manage a robust tracking system for participant engagement. This includes capturing detailed data on demographics, outcomes, and growth milestones, which will inform near-term reporting and longer-term, data-driven insights. These insights will play a vital role in Innovate BC’s strategic storytelling and future program design.
- Compensation: _$76,000-$90,000 plus a comprehensive benefits package
- Reporting to:_ Director, Partnerships
- Location_: Vancouver, BC
- Work Arrangement:_ Hybrid role with a requirement to work in-office at least 2 days per week
- Employment Type:_ Permanent, Full-time
**What You Will Be Doing**_**Partnerships & Stakeholder Engagement**_
- Maintain and grow strong relationships with ecosystem stakeholders, including associations, accelerators, incubators, investors, corporates, equity-deserving groups, and government partners.
- Represent Innovate BC at community events, roundtables, and forums, maintaining a strong and visible presence in BC’s innovation ecosystem and actively promoting collaboration and knowledge exchange.
- Act as primary point of contact for incoming partnership inquiries, assessing alignment and facilitating introductions or referrals.
- Maintain up-to-date resource listings and track referral outcomes; co-develop a structured, scalable wayfinding mechanism to connect ventures with resources, programs, and partners.
- Collaborate with the Marketing and Communications department to surface impact stories, testimonials, and community outcomes.
- **Ecosystem Intelligence**_
- Design and administer surveys, consultations, and qualitative interviews; prepare briefing notes and analytical reports to inform program design and policy.
- Maintain an active map of BC ventures, monitoring their growth, milestones (funding, expansion, partnerships), and ecosystem trends to inform Innovate BC’s strategy and storytelling.
- Synthesize insights from multiple sources to identify opportunities for program innovation and process improvement.
- Translate venture growth insights into compelling narratives and visualizations for government briefings, partner engagement, and public storytelling.
- Lead consultations, needs assessments, and data collection to identify gaps, opportunities and emerging trends.
- **CRM & Data Management**_
- Maintain accurate contact, engagement, and partnership data in the CRM; train colleagues in CRM best practices.
- Monitor key metrics (e.g., partnership activity, venture referrals, engagement diversity) and provide reports for executive briefings and strategic planning.
- Collaborate with Innovate BC’s Data and Analytics team to align tracking systems and share insights, ensuring consistency in reporting across the organization
**What You Will Need**
- Post-secondary degree in business administration, marketing, communications, or related discipline; or equivalent combination of education and experience.
- Minimum of five years’ experience in partnership management, community engagement, or related role
- Proven ability to design and execute stakeholder engagement strategies, with experience working with industry, government, and equity-deserving groups.
- Experience with ecosystem mapping, venture tracking, or market intelligence in a technology, innovation, or investment context.
- Demonstrated ability to translate data into actionable strategies that strengthen partner and venture outcomes.
- Proficiency with CRM systems, data analysis tools (e.g., Excel, Power BI, Tableau), and digital collaboration platforms.
- Strong verbal and written communication skills, with experience facilitating discussion
