Warehouse Dispatcher

Job Title: Dispatcher (Warehouse Operations)

Million Deliveries Inc. (MDI) is seeking a dedicated and experienced Warehouse Dispatcher (Warehouse Operations) to oversee our warehouse logistics operations in Moncton, NB. This role involves managing sorting, freight pickups, and dispatch for B2B and B2C customers, ensuring seamless delivery operations across the Atlantic market.

If we haven’t lost you yet, we’re probably speaking the same language. So, let's dive into more specifics

WHY JOIN MILLION DELIVERIES?
- You'll work with a creative and diverse team who are passionate about what they do.
- You’ll join an environment where team members collaborate, keep updated, share and support to make MDI a perfect delivery partner for our customer.
- Serving those who live in remote areas of Canada and making sure that we reach even to the last mile to provide the best customer experience.
- You'll be part of a team where we want to look out for you today and tomorrow as well.
- MDI offers flexible working hours, generous base salary with bonus pay, profit sharing on package delivery, on-site free parking at our HQ office, team lunch for employee life events such as birthdays and anniversaries, and opportunity to work on various locations across Canada as per employee requests.

WHAT WILL YOU DO:

- Greet Drivers: Welcome drivers as they arrive with packages and record reasons for any undelivered items.
- Record Keeping: Maintain accurate records of deliveries, undelivered items, and reasons for non-delivery.
- Communication: Communicate effectively with drivers, warehouse staff, and other relevant personnel.
- Closing Procedures: Ensure all warehouse operations are properly closed off for the night.
- Preparation for Morning: Organize and prepare the warehouse for the next day's operations.
- Evening Reports: Generate and send detailed reports on the day's activities and driver routes using the Route4Me portal.
- Problem Resolution: Address any issues that arise during the evening shift and nd solutions promptly.
- Inventory Management: Monitor and manage inventory levels to ensure smooth operations.

WHAT DO YOU BRING TO THE ROLE:

- Strong Communication Skills: Ability to communicate clearly and effectively with drivers, warehouse staff, and other personnel.
- Attention to Detail: High level of accuracy in recording and reporting information.
- Problem-Solving Skills: Ability to troubleshoot and resolve issues quickly and efficiently.
- Organizational Skills: Excellent organizational skills to manage multiple tasks and responsibilities.
- Computer Proficiency: Familiarity with computer systems and software, including the Route4Me portal.
- Flexibility: Ability to work flexible hours, including evenings, nights, weekends, and holidays.
- Customer Service: Provide exceptional customer service to drivers and other stakeholders.
- Knowledge of Safety Procedures: Understanding of safety guidelines and regulations relevant to warehouse operations.

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus pay
- Commission pay

**Benefits**:

- Flexible schedule
- On-site parking
- Profit sharing
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- dispatcher: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Class G Licence/ Class 5 (preferred)

Work Location: In person

Expected start date: 2025-03-10