Coordinator: Intervention Services

**Job Purpose**
The Coordinator: Intervention Services is responsible for coordinating the flow of animals from intake to outcome, assessing and monitoring their emotional well-being, assisting where required to maintain the flow of animals and developing and coordinating placement and overseeing enrichment programs for Ottawa Humane Society (OHS) animals.

**Duties and Responsibilities**
- Research, develop and implement programs and strategies to assure the emotional health of OHS animals
- Develop and implement enrichment plans for animals at OHS
- Train and supervise enrichment volunteers
- Assess and monitor the emotional well-being, the behaviour and temperament of shelter and other animals
- Provide consultation services for line and management staff as well as community partners and the general public
- Develop and deliver internal and external workshops and other training
- Assist adoption and foster staff in matching appropriate placements for animals
- Assist with assessments and recommendations for animals participating in OHS programs
- Lead offsite fieldwork activities in support of OHS animal programs
- Develop and maintain excellent relationships with OHS Partners in Placement and other OHS Partners
- Maintain a superior knowledge of companion animal temperament, behaviour and training
- Monitor process flow and take appropriate actions to alleviate bottlenecks
- Support the activities of coworkers, volunteers, students and work placements and provide orientation and training as required
- Be thoroughly familiar with pertinent legislation, regulations, guidelines, OHS policies, procedures, collective agreement, and good animal care practices
- Produce and maintain accurate reports, records, and files
- Participate in supervision, evaluation, training and other meetings as required
- Participate in the identification and evaluation of OHS program goals and objectives
- Participate in professional development opportunities
- Represent the OHS in a professional manner
- Participate in public relations and promotional activities as required
- May be required to assume the duties of the Coordinator: Canine Services and Coordinator: Feline Services
- May be required to assume some of the responsibilities of the Manager: Intervention Services as needed

**Qualifications**
- Post-secondary degree, diploma or two years’ relevant experience in animal behaviour and/or animal psychology
- Extensive reading or research in companion animal temperament and behaviour
- Clinical experience is an asset
- Adult teaching experience is an asset
- Proficiency in Microsoft Office Suite
- Professional working proficiency in spoken and written English is required

**Working Conditions/Physical Requirements**
- Employee may be required to work some evening and weekend shifts, and may be required to work on holidays
- Employment is conditional upon the ability to provide services in a safe manner, including, but not limited to, lifts and transfers of large animals and interaction with potentially aggressive animals
- Employment is conditional upon having and maintaining a valid driver’s license
- Employee will be required to wear a uniform designated and supplied by the employer
- Employment is conditional upon maintaining confidentiality of OHS information
- Employment is conditional upon the ability to work around all species of animals safely

The Ottawa Humane Society is an equal opportunity employer. The OHS offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by the OHS regarding a job opportunity, please advise prior to the interview if you require accommodation.