Account Director

3 days ago

Vancouver, Canada Paladin Security Full time

Account Director

As our Account Director for this specific contract portfolio, you will be involved in all aspects of its management and oversight, developing and fostering relationships, and collaborating with clients and colleagues. You will be the point of contact for the client and for the security team that works within the portfolio. Your extensive security management experience, knowledge of program development, risk management, and critical thinking will be essential in this role.

**RESPONSIBILITIES**:

- Management of all aspects of the contract, including contract, operational, and field management
- Supporting the day-to-day delivery of programs, services, and activities on behalf of the client
- Monitoring, evaluating, addressing identified deficiences in operations and the team's performance
- Acting as the position of authority and decision making, including issue escalation and expenditure of resources impacting all aspects of the service delivery
- Service delivery on all areas of the contract, in particular, the measurement and reporting of all KPIs
- Ensuring regular and effective communication with all involved contract stakeholders
- Sitting on various committees and working groups as required by the client
- Consulting, or arranging an external consultant, with the client's experts in the areas of business continuity, emergency management, training, security risk assessments, and security systems
- Performing other duties as needed to assist with corporate and/or branch needs

**QUALIFICATIONS**:

- Extensive management experience in a related industry (minimum of 5 years)
- ** Industry recognized membership(s) and professional certification (ex. CPP)**:

- Advanced technical writing and communication skills
- Strong project management skills
- Valid Class BC 5 Driver’s License
- Valid BC Security License
- Post-secondary education in a related field
- Experience with public speaking and presenations

**SALARY**:
$100,000 - $110,000 per year

Paladin Security: Making the World a Safer and Friendlier Place because we **CARE**

Build a rewarding career with Canada's fastest-growing and most reputable security company. Making a difference in our communities and people’s lives is what we’re all about.

Paladin Security offers the best employment and development opportunities in the industry. With a coast-to-coast reputation as the Employer of Choice, Paladin has been selected as Canada’s Best Employers by Forbes since 2020, the Best Place to Work by Glassdoor in 2016, and is the only security firm ever to be recognized as one of Canada’s Best Managed Companies. We take great pride in being named Canada's Top 10 Most Admired Corporate Cultures for 10 years running.

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

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