Certified Service Csr
2 weeks ago
If you are passionate about Motorcycles, are very knowledgeable about the brands we sell, have experience in a service department, have great customer service skills, understand the operation of motorcycles and enjoy working in a fast paced environment, this may be an opportunity for you
**Overview**:
- Ensure Customer satisfaction each and every day by bringing a positive, respectful, fun attitude
- Ability to meet, greet and communicate with our valued Customers
- Open up Repair Orders and explain exactly what issues and/or service requirements are needed
- Follow up and communicate with the Customer while their bike is in for service
- Work closely with the Technicians and Management Team when needed to provide the highest level of Customer satisfaction
- Wash and delivery the completed unit back to the Customer
- Cash out the Repair Order
**Skills & Experience**:
- Motorcycle experience definitely an asset including the understanding of the genres as well as the brands we sell
- Have a good understanding of the operation of a motorcycle, the names of the parts, repair order listings
- Be able to multi-task while working in a very fast-paced environment
- Have good computer skills
- Able to communicate clearly
- Ability to work well in a team environment
- Willing to do what it takes to ensure Customer satisfaction
Along with your resume, please submit a cover letter explaining your motorcycle and powersports experience as well as why you would make a great addition to our Team.
**Salary**: $18.00-$22.00 per hour
**Benefits**:
- Casual dress
- On-site parking
- Store discount
Schedule:
- Day shift
- Weekend availability
**Experience**:
- Customer service: 1 year (preferred)
Licence/Certification:
- Class 6 Licence (preferred)
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