Entry Level Technical Support Specialist

6 days ago

Toronto, Canada Minden Gross Full time

We have an immediate opening for an entry level Technical Support Specialist to work onsite.

**Summary of Duties**:
***

The Technical Support Specialist, reporting to the Director of Information Technology, will be responsible for the effective ongoing technical support of all firm staff. The individual will also work as part of a team with the other IT Department Staff and will be responsible for prioritizing tasks, and frequently checking in with the Director on the progress and results of assigned tasks and system issues which may arise.

**Job Responsibilities and Key Competencies**:

- Respond to technical support requests from users to ensure that a sense of “customer service” is maintained.
- Maintaining the Helpdesk log in order to effective track and monitor the progress of reported Helpdesk calls.
- Implement Information Technology projects according to the Information Technology Department Project Plans.
- Assists in conducting hardware and software upgrades, rollouts, and special projects on an as-needed basis.
- Assists in the lifecycle management and administration of various IT resources and systems.
- Utilizes procedures to document problems, recommends constructive improvements to procedures, and ensures updated procedures are written and followed.
- Other miscellaneous duties as requested to enhance the overall IT operation.

**Qualifications**:

- Educational Certification denoting computer user support qualifications or associated courses with applicable work experience is required.
- Minimum one year in a computer related technical support position.
- Excellent interpersonal skills.
- Strong time management skills.
- Strong ability to deal with high stress situations and calmly/effectively “work the problem.”
- Wide range of software exposure/experience.
- Knowledge of Microsoft Office suite is a must.
- Knowledge and familiarity with Document Management Systems; knowledge of DocsOpen an asset.
- Strong exposure to high demand Document Production environments is a must.
- Knowledge of Microsoft Windows is a major asset.

  • Technical Support Specialist

    4 weeks ago

    Toronto, Canada Collabera Full time

    4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by Collabera. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range CA$24.00/hr - CA$25.00/hr Direct message the job poster from Collabera Provide hands-on technical...

  • Entry-Level Application Specialist

    4 weeks ago

    Toronto, Canada TITAN Full time

    A technology company in Toronto is seeking an Entry Level Application Specialist. The role involves designing logic-driven processes, providing technical support, and collaborating with global teams. The ideal candidate has a degree in Industrial Engineering or Information Systems, with strong analytical and logical skills. This is a full-time position...

  • Entry Level IT Technical Support and Delivery Person

    3 hours ago

    Greater Toronto Area, Canada Koo Inc. Full time

    Job Title: Level 1 Field Tech **General Summary** The Level 1 Field Tech is an entry-level technical support role at Koo whose primary responsibility is to provide on-site first-level diagnosis and escalation for our clients. This is a client-facing role, interacting with people of all levels in our client’s offices. Daily this role consists of driving...

  • Second Level Technical Support – Telecommunications/Network Operations

    2 weeks ago

    Toronto, Ontario, Canada Bluelime Technical Services Full time

    We are seeking an experienced Telecommunications/Network Operations Specialist to provide second level technical support and engineering expertise for complex IP networks. In this role, you'll troubleshoot and diagnose networking issues, design and implement secure/high-availability solutions, and support ongoing operations and projects.What You'll...

  • Technical Support Specialist

    2 hours ago

    Toronto, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** **Scope/ Purpose of the Position**: The Technical Support Specialist (TSS) provides technical support, to...

  • Technical Support Specialist

    4 weeks ago

    Toronto, Canada Northwest Healthcare Properties REIT Full time

    Get AI-powered advice on this job and more exclusive features. The Technical Support Specialist is a key member of our IT team, providing responsive, hands‑on support to employees across the organization. Reporting to the Systems Administrator, this role is responsible for managing day‑to‑day helpdesk requests, assisting with employee onboarding and...

  • Technical Support Specialist

    4 weeks ago

    Toronto, Canada Northwest Healthcare Properties REIT Full time

    Get AI-powered advice on this job and more exclusive features. The Technical Support Specialist is a key member of our IT team, providing responsive, hands‑on support to employees across the organization. Reporting to the Systems Administrator, this role is responsible for managing day‑to‑day helpdesk requests, assisting with employee onboarding and...

  • Technical Support Specialist

    6 days ago

    Toronto, Canada Air Canada Full time

    **Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** The Technical Support Specialist - Powerplant (TSS) provides technical support, to Maintenance Operations...

  • Exploration Data

    3 weeks ago

    Toronto, Canada Alamos Gold Inc. Full time

    A leading mining company is seeking a Data & GIS Specialist for their Toronto corporate office. This entry-level position involves supporting GIS and database solutions for the Exploration Department, with responsibilities such as assisting in application implementation and providing software support for GIS and 3D modeling tools. Applicants should have...

  • Exploration Data

    3 weeks ago

    Toronto, Canada Alamos Gold Inc. Full time

    A leading mining company is seeking a Data & GIS Specialist for their Toronto corporate office. This entry-level position involves supporting GIS and database solutions for the Exploration Department, with responsibilities such as assisting in application implementation and providing software support for GIS and 3D modeling tools. Applicants should have...