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Front Desk Agent

3 weeks ago

Charlottetown, Canada Murphy Hospitality Group Full time

At Murphy Hospitality Group we pride ourselves on an exceptionally high standard of quality service and products. It takes the best people to reach this higher standard of excellence. We believe in extensive training and providing our people with an excellent benefits program, competitive wages, advancement, and professional development opportunities. At MHG it’s all about the people

**The Hotel on Pownal**

A partner of The Great George Properties, The Hotel on Pownal proudly provides 45 guest rooms centrally located for both leisure and business travelers. From a deluxe continental breakfast catering to a variety of dietary needs, to freshly baked cookies every afternoon, and a weeknight guest reception offering complimentary wine and local handcrafted beer, we pride ourselves in offering great value with a distinct hotel experience like no other on Prince Edward Island.

**As Front Desk Agent, You Will**
- Greet arriving guests, check in and assign rooms
- Take, cancel and change room reservations
- Process telephone calls
- Process wake-up calls
- Provide information on hotel facilities and guest services
- Provide general information about points of interest in the area
- Arrange services required for guests with special needs
- Process guests' departures, calculate charges and receive payments
- Provide exceptional guest service
- Clerical duties as required
- Work along side of the hotel team to establish a safe and fun atmosphere

**Who You Are**
- Positive and outgoing personality
- Love for building strong relationships with team members, our guests and the community
- Our Front Desk staff will work a variety of shifts, including days, evenings and weekends
- Excellent oral communication
- Effective interpersonal skills

**What You Bring**
- Food Handling Certification is required
- Responsible Beverage Certification is required
- Front desk experience is considered an asset

**What We Offer**
- Competitive wages
- MHG Wellness& Fitness Programs
- Growth and professional development opportunities
- Discounts at all MHG locations across Atlantic Canada as well as local shops and services