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Withdrawal Management Services Program Coordinator
2 weeks ago
**TITLE**: Withdrawal Management Services Program Coordinator
**STATUS**: Full-time
**LOCATION**:75 Martha
**DEPARTMENT**: Withdrawal Management Services
**REPORTS TO**: Manager, Withdrawal Management Services
**DIRECT REPORTS**: Withdrawal Management Services Staff
**STARTING SALARY: $55,000**
**ABOUT THE COMPANY**
Main Street Project (MSP) is a community health Centre with a mandate to address the social determinants of health which give rise to issues of addiction, physical and mental health issues and homelessness. MSP uses housing-first and harm reduction principles in the provision of a safe, respectful and accessible place for individuals who are experiencing homelessness or at risk of homelessness in the community. Since 1972, MSP has been providing a range of services to Winnipeg's most marginalized residents, including emergency shelter and nutrition services, drug and alcohol withdrawal management services, health advocacy and support, case management services, housing support services, food bank services and a mobile community outreach program.
Are you seeking a career where you can be part of a dynamic, diverse team, and where the mission is centered around ensuring everyone has access to a safe environment that promotes dignity, respect, and self-determination? Main Street Project is committed to developing impactful and meaningful solutions that drive positive change in our community. The work you do here will have a lasting, meaningful impact on those we serve.
At Main Street Project, we believe that the best work happens when diverse minds come together. We believe in building and fostering an inclusive workplace where everyone feels valued and respected. Our commitment to diversity, including embracing Truth & Reconciliation, Decolonization and Anti-Oppression is embedded in our culture and drives the success of the organization. Our team is made of talented individuals from various backgrounds and life experiences, creating a rich tapestry of perspectives.
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Main Street Project’s Withdrawal Management Services assist individuals on their journey to reduce harm or move towards lasting recovery. The primary purpose of our two facilities is to help individuals create attainable goals including stabilization and decreased risk, accessing longer treatment programs, managing stressful life issues and processing previous traumatic events.
Reporting to the Manager of Withdrawal Management Services, the Withdrawal Management Services Program Coordinator provides staffing and management support to all shelter employees while maintaining the core values of MSP regarding harm reduction, choice, equity, and diversity to encourage individuals’ capacity building. They provides both administrative (payroll, timecard approvals, policy administration and compliance etc.) support and in the professional development (coaching, policy adherence, workplace feedback, etc.) of front-line staff. In collaboration with the program manager, this role will focus on training and implementation of new Provincial WMS Standards.
**KEY RESPONSIBILITIES**
- Oversee and provide direction to Withdrawal Management Services Staff in their day-to-day duties
- Collaborative review and implementation of Provincial Withdrawal Management Service Standards
- Collaborate with WMS Leadership on policy development, implementation, and procedure adherence
- Take the lead on providing Documentation Audits and supporting Medication Audits along with the WMS Nurse Practitioner
- Collaborate with Intake Worker Staff to ensure that the wait list and unique scenarios pertaining to admissions are regularly supported
- Assist the WMS Leadership Team in researching and developing new initiatives
- Coordinate employee on-boarding and training to both new and existing MSP Staff
- Communicate organizational updates to WMS Employees on a regular basis, answer queries, and provide information as needed
- Monitor ongoing work, identify problems, and make recommendations for continuous improvements of procedures and policies
- Support Program Manager with Employee Performance Management, providing updates to WMS Leadership on Staff performance in a timely manner
- Participate in multidisciplinary team meetings, providing relevant Participant information
- Ensure employees follow safe work practices and MSP standard operating policies and procedures
- Lead team debrief following incidents as per operational policies and procedures
- Support the program manager in ensuring a high level of participant care, addressing any participant concerns or feedback; documenting and communicating updates to the WMS leadership team
- Provide Support, Case Work, and Intake coverage on an emergency basis when needed
- Provide crisis prevention and intervention as needed
- Attend and plan mandatory Staff meetings, workshops and training sessions
- Reports any requested stats in a timely and accurate manner
**QUALIFICATIONS**
- Two years’ experience in hu
