Customer Care Specialist

3 days ago

Halifax, Canada Halifax Veterinary Hospital Full time

The role of the Client Care Specialist (CCS) is to strengthen the human-animal-veterinary bond through exceptional care. Your role is vital to the success of our hospital as you are the first and last contact the client has with us whether it is in person or on the phone. As a representative of Halifax Veterinary Hospital it is your primary job to ensure that the client and their pet feel welcomed, expertly cared for, and immensely appreciated. As a CCS your position involves patient and client care, administrative duties, and general housekeeping duties.

**Attributes**
- Excellent verbal and written communication skills
- Prior knowledge of or the ability to learn medical terminology and Veterinary software programs required
- Ability to work equally effectively with or without supervision
- Coachable, eager learner
- Possess great attention to detail and excellent organizational skills
- The ability to connect with people in a genuine, friendly, and compassionate manner.

*

COVID-19 considerations:
We are taking all precautions necessary to keep our staff and clients healthy. We require masks to be worn at all times and we regularly sanitize all working surfaces and high touch areas.

**Job Types**: Full-time, Part-time, Permanent

Pay: $17.00-$19.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 2024-10-31

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